Our Clinics

SmartClinics Taigum Family Medical Centre

Call Clinic 3265 4555

Ph: 3265 4555

Book Online

Taigum

Shop 1, 217 Beams Road
Taigum Square, Taigum 4018

Ph: (07) 3265 4555

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Open Today

08:00
-
12:00

Mon: 07:30 - 19:00

Tue: 08:00 - 19:00

Wed: 08:30 - 17:30

Thu: 07:30 - 18:00

Fri: 07:30 - 17:00

Sat: 08:00 - 12:00

Sun: -

Average wait time

20min

Our Staff

Dr Aida Stevenson

Dr Stevenson is a part time Doctor at SmartClinics Taigum.

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Julianne Gardner

Psychologist

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Julie Masci

Dietician

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Dr Graham McNally

Graham is an examiner for the RACGP and an experienced Doctor.

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Dr Abigail Reid

Dr Reid enjoys yoga and travelling and specialises in chronic disease, paediatrics and more.

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Dr Vanessa Siu

Dr Vanessa Siu's special interests are in paediatrics, dermatology and women's health.

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Dr Brad Coleman

Dr Brad Coleman is an admired doctor seeing patients at our Taigum clinic.

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Dr Helen Garlick

Dr Helen Garlick practices in Taigum and is married with two daughters.

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Dr Julie Black

Julie's special interests are in family medicine, paediatrics and she enjoys travelling.

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Dr Robert Brown

Dr Brown is a Taigum Doctor who served as a doctor in the Australian Army and is a past President of

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Dr Cheryl McNally

Dr Cheryl McNally is a general practitioner at our Taigum family medical centre.

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Dr Glynn Kelly

Glynn is a Taigum Doctor & Senior Lecturer in Medicine at UQ.

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Dr Ruth Susnja

Dr Susnja is a Taigum Doctor who interested in all aspects of general medicine.

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Dr Peter Balthes

Dr Peter Balthes has been a long-term general practitioner in the Geebung and Aspley areas.

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Debbie

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Jane

Practice Supervisor

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Carmel

Practice Manager

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Judy

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Carmel

Receptionist

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Tahnee

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Virginia

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Donna

Receptionist

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Sandy

Nurse

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Christina

Nurse

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Chloe

Nurse

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Yazmin

Receptionist

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Rachael

Receptionist

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Ashley

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Clinic Services

At our medical centre, we specialise in a wide range of general medical services.

Our standard consultation is 10-15 minutes – if you feel you will need extra time please request a long consultation. Annual checks, pap smears, insurance and other medical, minor operations and procedures require longer appointment time.

When making your appointment, please let our receptionists know which doctor you would like to see, if more than one member of the family is to be seen, and if you need wheelchair assistance.

Our services include:

  • Treatment of skin cancers and sunspots
  • Preventative advice for heart disease and diabetes
  • Chronic disease management
  • Seniors’ health advice
  • Children’s health
  • Women’s health
  • Men’s health
  • General check-ups
  • Vaccinations
  • Travel medicine
  • Workplace and occupational healthcare

About the Clinic

Our experienced doctors and nurses offer quality medical care for individuals and families.

SmartClinics Taigum runs a computerised appointment systems and endeavour to accommodate the needs of our patients at all times. Emergencies will always be given priority.

Home Visits – The doctors will make home visits when applicable, but these calls are not always possible or indicated. It may be necessary to make alternate arrangements such as calling an ambulance for you.

Fees – SmartClinics Taigum is privately billing and a range of fees apply, including discounted fees for children and pensioners. Fees are always payable at the time of consultation and we accept cash, cheque, credit cards (Visa, Mastercard and Amex) and Eftpos.

Our Practice is happy to lodge your receipt to Medicare via “HIC on line” in which Medicare will deposit your rebate back into your designated account within 72 hours. You will need to give us your bank account details or have these details with Medicare – and we will do the rest.

You will not need to go to Medicare for your refund.

Our most commonly charged fees are on display in our waiting room. If you have any concerns with paying our fees, please discuss with your Doctor or the Practice Manager. Please be aware that we always keep our billing “gap” the same regardless of the length of time of the consultation, thus your “out-of pocket” will always remain the same.

Cancellation Policy – As you can appreciate our doctors have allocated a specific time to see you. As a result, please be aware that there is a $50 cancellation fee for non-attendance or if less than 24 hours notice is provided.

Scripts – Please make a short appointment with your doctor for repeat prescriptions only.

Referrals – Patients are required to come in and see the Doctor for a renewal of a referral to see the specialist.

Not all specialists bulk-bill or follow DVA schedules. Please ask the reception staff at the specialist’s rooms when making your appointment.

Recalls and Reminders – It is best practice to operate a recall system for abnormal results for pathology, radiology or specialist. SmartClinics Taigum has a recall system in place and we ask for your understanding and acceptance of this policy. If necessary, you will be contacted by one of our Doctors, Nursing Sisters or Receptionist – by letter, phone or SMS – usually to make an appointment concerning these results. We request, however, that patients ALWAYS ring the practice for their results, preferably between 12 noon and 2pm when the phone is not as busy.

Please ensure that you have up-to-date contact details at the Practice.

Transferring Medical Records – If you would like your medical records transferred to another doctor, our policy is that a summary of your record is forwarded. Copies are forwarded directly to the doctor after we receive written authorisation signed by the patient and the new doctor. We hold the original records for medico-legal reasons. A fee may be charged to cover the costs in printing, posting and checking of the records – you will be notified if a fee is to be charged.

Medical Students – Our doctors are committed to the education of the next generation of medical practitioners. From time to time, we have medical students attached to our practice and our reception staff will inform you of this on arrival. If you prefer not to have a student present while consulting with your doctor, please let our reception staff know.

Telephoning your Doctor – Most problems are best dealt with in consultation rather than on the telephone. A Doctor or registered Nurse will always be available during normal surgery hours for emergency advice. If you have a message for your doctor, please relay it to our trained receptionist and she will pass it on to your doctor. You may be asked to see your doctor if he/she believes it necessary.

Safety and Security – To ensure the security of our premises CCTV monitors are in place in the practice’s waiting areas.

Continuity of Care – Our Practice encourages our patients to continue their care with the Doctor of their choice wherever possible. You will be asked to nominate your Doctor of choice and we will endeavour to make your appointment with this Doctor depending on availability.

Feedback – If you have any concerns with any aspects of our practice, please feel free to contact your Doctor, the Practice Manager or the Health Rights Commission on 07 3120 5999.

 

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