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If you have recently tested positive to COVID-19, please read this patient information.
Before calling our clinic or booking an appointment with your GP, please take a moment to read through these Frequently Asked Questions. They have been developed to help answer some general questions you might have about COVID-19. The information provided is correct as of 17th January 2022.
CORONAVIRUS HEALTH ALERT
The threat level of COVID-19 in Queensland is escalated. For the safety of our patients and staff, we encourage telephone appointments (where possible).
If a face-to-face appointment is required, it will be time-limited, and we request that all patients wear a face mask while in the clinic.
We also observe social distancing >1.5m and limit the number of patients in our waiting room.
If you have symptoms of the flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. Please refer to the Queensland Government website for a list of COVID-19 clinics and testing centres.
If you are unwell and have respiratory symptoms, please ask for a telephone appointment with a GP, and a safe review will be arranged. Please be assured that our clinic is COVID-19 safe.
The Government has restricted Medicare GP telehealth items to circumstances where a patient has COVID-19 and/or is a close contact and is required to quarantine or isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless. Please be aware that a private fee may be incurred for telephone or video consults.
Call 000 if you need urgent medical assistance.
For more information on COVID-19, please visit https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov