SmartClinics Walton Bridge Family Medical Centre

Our Staff

Select role2ICAestheticianAllied Health ProfessionalsClinical Co-OrdinatorDoctorsNursesPractice Managers & SupervisorsReception TeamSmartClinics Chief Executive OfficerSmartClinics Finance TeamSmartClinics Marketing TeamSmartClinics Operations TeamSmartClinics Property TeamSmartClinics Software Development Team

Dr Shane Sondergeld

Dr Sondergeld is a highly qualified doctor who has studied in Australia, the USA and the UK.

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Dr Stephen Yelland

Dr Yelland sees patients at Ferny Hills clinic and has 26 year’s experience in General Practice. 

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Dr Helen Surtees

Helen has an interest in all areas of general practice.

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Dr Matthew Valentine

Dr Valentine is an experienced Vasectomy Doctor & General Practitioner

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Anna

Medical Receptionist

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Anne

Registered Nurse

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Belinda

Registered Nurse

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Bianca

Medical Receptionist

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Dr Alexandra Pietsch

Dr Alexandra Pietsch sees patients in The Gap, Brisbane.

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Dr Cathy Skoien

Dr Cathy Skoien is a full-time GP who attends The Gap and Ferny Hills surgeries.

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Dr Elyse Bond

Dr Elyse Bond is a Brisbane GP registrar who welcomes new patients.

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Dr John Pryor

Dr Pryor's special interests are family medicine, palliative care, and antenatal care.

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Dr Joshua Hatch

Dr Joshua Hatch currently seeing patients at SmartClinics Walton Bridge Medical Centre.

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Dr Julia Szabo

Dr Julia Szabo has special interest in women health, paediatrics, mental health and chronic disease.

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Dr Marie Cox

Dr Marie Cox is a Queensland graduate who has worked with Walton Bridge since 1990.

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Dr Mohini Prasad

Dr Mohini Prasad has interests in Mental Health, Adolescent and Aged Care Medicine and Women's Healt

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Dr Nina Sandford

Dr Nina is one of our General Practitioners at SmartClinics Walton Bridge.

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Dr Peter Norris

Dr Norris spent 18 years working in a country practice in northern New South Wales.

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Dr Stephen Loo

Dr Loo is an experienced doctor with special interests in Paediatrics, Skin Cancer and Orthopaedics.

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Dr Vasantha Naicker

Dr Naicker grew up and trained in South Africa, migrating to Australia in 2005. She has extensive ex

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Georgia

Medical Receptionist

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Marianne

Senior Medical Receptionist

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Millie

Medical Receptionist

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Natasha

Medical Receptionist

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Paula

Medical Receptionist

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Roddie

Medical Receptionist

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Ros

Enrolled Nurse

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Stevette

Registered Nurse

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Susan

Registered Nurse

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Tia

Medical Receptionist

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Tomic

Registered Nurse

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Victoria Maclot

Practice Manager

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Wendy

Administration/Accounts

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Welcome to SmartClinics Walton Bridge on Waterworks Road

Our practice offers a wide range of services including:

• General health checks
• Full skin checks & minor surgery
• Travel health information and Vaccinations
• Palliative care
• Shared obstetric care
• Spirometry
• Cryoptherapy
• Electrocardiography (ECG)
• Home health assessments for people 75 & older
• GP Management Plans for patients with complex or chronic conditions e.g. diabetes, heart disease
• GP Mental Health Care Plans
• Routine & specialist screening
• Aviation, Recreational SCUBA and Motor Sport Medicals
• Driving licenses (private and commercial)
• Pre-employment Medicals
• General Family Health Care
• Vasectomy

After Hours Arrangements

For emergencies or urgent cases after hours a doctor is available on call for patients of this surgery.  Telephone: 3300 1900.

Appointments

Appointments can be made by this website just click on online services or by phoning after 7.30am daily.  A standard appointment is 15 minutes. Please arrange a longer appointment if you have a complex issue or several problems to discuss. Every effort will be made to accommodate your preferred time & doctor. However, delays sometimes occur because we give priority to emergencies & ask for your understanding should this occur.

Fees

We are a private billing practice. Patients are asked to pay in full on the day of their consultation.  Details of fees can be obtained from our reception staff.  For your convenience, at the completion of your consultation, we can process your claim through HIC (Medicare) online and your refund will be deposited into your nominated bank account within forty-eight hours.

Fees from 1 November 2015 – Most Common Fees

Standard Consultation – $70.00 (medicare rebate – $37.05)

Long Consultation – $140.00 (medicare rebate – $71.70)

After hours Standard Consultation -$100.00 (medicare rebate – 49.00)

After hours Long Consultation -$175.00 (medicare rebate – $83.95)

(a slightly higher fee applies Monday to Friday after 6pm, Saturday, Sunday and Public Holidays)

Concessional billing is not available overnight.

Home Visits  and Telephone Access

This Practice provides a home visiting service to patients of the practice who reside in the local area – this area extends to The Gap, Ashgrove, Keperra, Ferny Grove, Ferny Hills and Bardon. The service is to provide care to patients too sick or infirm to attend the surgery and in emergencies. Doctors are available by phone to discuss urgent matters, which should be notified to reception to allow a prompt response. If the matter is life threatening please ring the 000 first.

Test Results

The doctor will only contact you if results require futher action.  New privacy regulations came into effect on 12th March 2014.  Reception staff are unable to provide results to patients over the telephone or the front counter. You may

a) request a print out of your results from the receptionist, who will have the doctor or nurse print the results

b) make an appointment with the doctor.

Owing to time constraints the doctor will not routinely contact you about normal or insignificant results.

Reminder System

This practice uses a computerised recall service as part of its commitment to preventive care. Patient’s requirements are entered into the system and periodic notification made to patients on the need for immunisation, blood pressure, skin checks, cervical smear and other surveillance. If you do not wish to receive a reminder, please notify your doctor.

Nursing Services

At this practice, nurses also provide services to our patients and support to our doctors. These include monitoring & advice for people with diabetes, heart disease, health information, infant vaccinations, spirometry, ECGs, 24hr ambulatory blood pressure checks and wound dressings.

Patient Feedback

As part of its commitment to good patient care, this practice asks you to be involved in patient surverys.  These help us recognise your expectations and any problems in the delivery of our service.  The doctors of the centre welcome your enquiries and concerns in regards to your medical treatment and all queries should be referred to your doctor.  For problems of an administrative nature please contact our practice manager or in regards to accounts please contact one of our administration staff memebers on 3300 1900. If your concerns are not resolved you may approach the Office of the Health Ombudsman on 133 646

Translating Services

Patients who do not speak English or who are more proficient in another language, have the ability to choose a professional translating service or a translator who may be a family member or friend. Please inform us at the time of booking your appointment if you require assistance in the regard.

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