Our Clinics

SmartClinics Walton Bridge Family Medical Centre

Call Clinic 3300 1900

Ph: 3300 1900

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Walton Bridge

976 Waterworks Road
The Gap 4061

Ph: (07) 3300 1900

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Open Today

08:00
-
20:00

Mon: 08:00 - 20:00

Tue: 08:00 - 20:00

Wed: 08:00 - 20:00

Thu: 08:00 - 20:00

Fri: 08:00 - 20:00

Sat: 08:00 - 18:30

Sun: 09:00 - 18:30

Please note this clinic does not take weekend appointments between midday and 5pm. Public holiday hours are the same as our standard Sunday opening times.

Average wait time

15min

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Our Staff

Victoria Maclot

Practice Manager

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Wendy

Administration/Accounts

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Marianne

Senior Receptionist

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Karyn

Karyn Senior Receptionist

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Judith

Senior Receptionist

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Matthew

Receptionist

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Sam

Receptionist

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Anna

Receptionist

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Alison

Receptionist

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Stevette

Registered Nurse

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Susan

Registered Nurse

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Ros

Enrolled Nurse

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Anne

Registered Nurse

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Belinda

Registered Nurse

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Dr Helen Surtees

Helen has an interest in all areas of general practice.

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Dr Greg Silver

Dr Silver has been working in General Practice for over 32 years

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Dr Mohini Prasad

Dr Mohini Prasad has interests in Mental Health, Adolescent and Aged Care Medicine and Women's Healt

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Dr Marie Cox

Dr Marie Cox is a Queensland graduate who has worked with Walton Bridge since 1990.

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Dr John Pryor

Dr Pryor's special interests are family medicine, palliative care, and antenatal care.

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Dr Ian Marshall

Dr Ian Marshall has been with Walton Bridge since 1972 and has a strong surgical background, and a s

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Dr Vasantha Naicker

Dr Naicker grew up and trained in South Africa, migrating to Australia in 2005. She has extensive ex

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Dr Matthew Valentine

Dr Valentine has spend the last eight years working as a General Practitioner and Partner at Walton

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Dr Shane Sondergeld

Dr Sondergeld is a highly qualified, experienced doctor who has studied in Australia, the USA and th

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Dr Peter Norris

Dr Norris is a Queenslan graduate who spent 18 years working in a country practice in northern New S

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Dr Cathy Skoien

Dr Cathy Skoien is a full-time GP who attends The Gap and Ferny Hills surgeries.

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Dr Alison Green

Dr Green is a GP registrar at Ferny Hills and Walton Bridge clinics.

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Dr Jonathan Day

Dr Jonathan Day is a GP registrar at Ferny Hills and Walton Bridge clinics.

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Dr Stephen Yelland

Dr Yelland sees patients at Ferny Hills clinic and has 26 year’s experience in General Practice. 

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Clinic Services

Our practice offers a wide range of services including:

  • General health checks
  • Full skin checks & minor surgery
  • Travel health information and Vaccinations
  • Palliative care
  • Shared obstetric care
  • Spirometry
  • Cryoptherapy
  • Electrocardiography (ECG)
  • Home health assessments for people 75 & older
  • GP Management Plans for patients with complex or chronic conditions e.g. diabetes, heart disease
  • GP Mental Health Care Plans
  • Routine & specialist screening
  • Aviation, Recreational SCUBA and Motor Sport Medicals
  • Driving licenses (private and commercial)
  • Pre-employment Medicals
  • General Family Health Care
  • Vasectomy

Prescriptions

As a service to patients, repeat prescriptions, without consultation, are available at the discretion of the doctor. Patients are asked to make these requests 24 hours in advance. A fee will be charged for this service. Repeat prescriptions for “Authority” required items are not available without consultation. Requests can be made via this website just click on online services.

Specialist Referrals

The Walton Bridge Medical Centre conforms to the AMA Code of Ethics (a copy is available on request) in the provision of specialist referral. It is preferable that such referral be incorporated in the context of a formal consultation. In the event that a doctor agrees to provide a referral without consultation, a non-rebatable fee will be charged. Requests can be made via this website just click on online services.

About the Clinic

Since 1966, Walton Bridge Medical Centre has been serving the people of The Gap, Ashgrove, Ferny Grove, Ferny Hills and the surrounding suburbs.

Our founding partners, Dr Stuart Johnston and Dr Brian Cole have been formally declared ‘icons of The Gap’ and, to this day, maintain a close personal interest in the Family Practice they established.

Walton Bridge Medical Centre has a reputation for excellence in the provision of the highest quality health care and in personalized service to its patients. The present partners and associates seek to preserve and build on this reputation.

Walton Bridge Medical Centre is open 365 days a year with over 95% of appointment requests accommodated on the same day. We provide evening clinics and are open on weekends and public holidays. The doctors at Walton Bridge Medical centre provide home visits to patients of our practice as well as visiting local nursing homes, caring for our elderly patients.

A Walton Bridge Medical Centre doctor is on call through the night to provide personalised assistance to our patients

We are fully computerised, our premises are purpose built, our equipment is state of the art.

After Hours Arrangements

For emergencies or urgent cases after hours a doctor is available on call for patients of this surgery.  Telephone: 3300 1900.

Appointments

Appointments can be made by this website just click on online services or by phoning after 7.30am daily.  A standard appointment is 15 minutes. Please arrange a longer appointment if you have a complex issue or several problems to discuss. Every effort will be made to accommodate your preferred time & doctor. However, delays sometimes occur because we give priority to emergencies & ask for your understanding should this occur.

Fees

We are a private billing practice. Patients are asked to pay in full on the day of their consultation.  Details of fees can be obtained from our reception staff.  For your convenience, at the completion of your consultation, we can process your claim through HIC (Medicare) online and your refund will be deposited into your nominated bank account within forty-eight hours.

Fees from 1 November 2015 – Most Common Fees

Standard Consultation
$70.00 (medicare rebate – $37.05)
Long Consultation
$140.00 (medicare rebate – $71.70)
After hours Standard Consultation
$100.00 (medicare rebate – 49.00)
After hours Long Consultation
$175.00 (medicare rebate – $83.95)

(a slightly higher fee applies Monday to Friday after 6pm, Saturday, Sunday and Public Holidays)

Concessional billing is not available overnight.

Home Visits  and Telephone Access

This Practice provides a home visiting service to patients of the practice who reside in the local area – this area extends to The Gap, Ashgrove, Keperra, Ferny Grove, Ferny Hills and Bardon. The service is to provide care to patients too sick or infirm to attend the surgery and in emergencies. Doctors are available by phone to discuss urgent matters, which should be notified to reception to allow a prompt response. If the matter is life threatening please ring the 000 first.

Test Results

The doctor will only contact you if results require futher action.  New privacy regulations came into effect on 12th March 2014.  Reception staff are unable to provide results to patients over the telephone or the front counter. You may

a) request a print out of your results from the receptionist, who will have the doctor or nurse print the results

b) make an appointment with the doctor.

Owing to time constraints the doctor will not routinely contact you about normal or insignificant results.

Reminder System

This practice uses a computerised recall service as part of its commitment to preventive care. Patient’s requirements are entered into the system and periodic notification made to patients on the need for immunisation, blood pressure, skin checks, cervical smear and other surveillance. If you do not wish to receive a reminder, please notify your doctor.

Nursing Services

At this practice, nurses also provide services to our patients and support to our doctors. These include monitoring & advice for people with diabetes, heart disease, health information, infant vaccinations, spirometry, ECGs, 24hr ambulatory blood pressure checks and wound dressings.

Patient Feedback

As part of its commitment to good patient care, this practice asks you to be involved in patient surverys.  These help us recognise your expectations and any problems in the delivery of our service.  The doctors of the centre welcome your enquiries and concerns in regards to your medical treatment and all queries should be referred to your doctor.  For problems of an administrative nature please contact our practice manager or in regards to accounts please contact one of our administration staff memebers on 3300 1900. If your concerns are not resolved you may approach the Office of the Health Ombudsman on 133 646

Translating Services

Patients who do not speak English or who are more proficient in another language, have the ability to choose a professional translating service or a translator who may be a family member or friend. Please inform us at the time of booking your appointment if you require assistance in the regard.

 

Book an Appointment

If you are a new patient to this clinic please call reception to book your first appointment on (07) 3300 1900.