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The Government introduced new Bulk Billing Practice Incentive Payments from 1st November 2025. While this is a positive step, the incentive does not cover the full cost of providing high-quality care. Therefore, SmartClinics will continue to charge an appropriate out-of-pocket fee for some consultations to ensure we can keep delivering high-quality care to our community. Please refer to the relevant clinic standard consultation fees list for more information.

The Government introduced new Bulk Billing Practice Incentive Payments from 1st November 2025. While this is a positive step, the incentive does not cover the full cost of providing high-quality care. Therefore, SmartClinics will continue to charge an appropriate out-of-pocket fee for some consultations to ensure we can keep delivering high-quality care to our community. Please refer to the relevant clinic standard consultation fees list for more information.

New Patient Form

Streamline your first visit: Complete our New Patient Form

As a new patient, we’ll need some basic information to get to know you and provide the best possible care. Filling out our New Patient Form in advance allows us to streamline your first visit, saving you time when you arrive.

Complete the Form Online
All SmartClinics Medical Centres use the HotDoc booking platform. Once you’ve booked your appointment online, you may receive a link via SMS to fill out our secure New Patient Form beforehand. It’s quick, safe, and convenient, allowing us to prepare your medical file in advance.

Download and Print
Prefer to have a printed copy? You can download the form here, fill it out at home, and bring it with you. This can help reduce your wait time on the day of your visit.

Need Help?
Our friendly staff are here to assist. If you have any questions about the form, please call us, and we’ll be happy to help.

Access the New Patient Form here.