Our Clinics

SmartClinics West End Family Medical Centre

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West End

The Markets, 79 Boundary Street
West End 4101

Ph: (07) 3844 4111

Fax: (07) 3844 9111

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Opening hours

Open Today 07:30

Mon: 07:30 - 17:00

Tue: 07:30 - 17:00

Wed: 07:30 - 17:00

Thu: 07:30 - 17:00

Fri: 07:30 - 17:00

Sat: 08:00 - 15:00

Sun: 08:30 - 15:30

We will be closed on Wednesday 10th August for EKKA Public Holiday

Telehealth appointments

When you book a telehealth appointment at West End, you will now receive an SMS from us requesting your credit card details to hold your booking. This SMS will come from HotDoc and is secure and safe to use. No funds will be deducted from your card until after your appointment. If you would like to know more please call our reception team or read more here.

This is a mixed billing practice. Click the tab “About the Clinic” below for our list of fees.

We do not provide COVID vaccines at this clinic. Click here to find a centre that may have vaccines available near you.

If you are unwell, please do not attend the clinic – instead go directly to a COVID testing facility or your local emergency department.


Our Staff


Senior Medical Receptionist

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Dr Ebby Patel

Dr Ebby is an experienced GP, who is fluent in English, Gujarati, Hindi, Urdu & Zulu.

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Dr Stephanie Sheu

Dr Stephanie is a Doctor in West End.

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Dr Paul Bryan Alexander Hills

Anna - Hearing Australia

Audiologist: West End

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Registered Nurse

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Don Emslie

Psychologist: West End

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Dr Innes Campbell

Dr Innes Campbell, originally from Scotland, has been living and working in Australia for 20 years.

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Dr Jacqui Kelly

Dr Kelly has special interests in Sports and Musuloskeletal Medicine, family and more.

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Dr Suraiya Akter

Dr Akter has 20 years' experience as a Medical Practitioner and is fluent in Bengali.

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Medical Receptionist

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Madisen Sheppard

Dietitian: Chemside, Mango Hill, Carseldine and West End.

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Ockey Farquharson

Clinical Psychologist: Alexandra Hills and West End

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Practice Manager

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Registered Nurse

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Dr Pieter Jansen

Dr Jansen is an Endocrinologist. To Book please contact the clinic on (07) 3844 4111.

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Welcome to SmartClinics Family Medical Centre, West End.  Our goal is to provide quality and professional services in a comfortable and caring environment.

If you would like specific cost information before your appointment, call our friendly reception team at West End on (07) 3844 4111.

SmartClinics West End offers mixed billing and private billing options. The fee could vary depending on the day, time and length of your appointment. Bulk Billing is available for DVA Gold card holders, Aged Pension card holders and children under the age of 12 years.

Patients are asked to pay in full on the day of consultations. We accept contactless and card payments to help prevent the spread of COVID-19. For your convenience we can process your claim through Medicare online and your rebate will be deposited into your nominated bank account within 24/48 hours, provided that you have registered your bank details with Medicare.

Our Services

  • Accident & emergency treatment
  • Acupuncture
  • Antenatal and post-natal care
  • Asthma assessment & management
  • Child & adolescent health
  • Diabetes assessment & management
  • Drivers licence medicals
  • Elderly care
  • Family medicine – general practice
  • Immunisations
  • Men’s and Women’s health
  • Minor surgical procedures
  • Occupational medicine
  • Pre-employment medicals
  • Sexual Health checks
  • Skin cancer checks & treatment
  • Sports medicine
  • Travel medicine
  • Workplace Health & Rehabilitation

Allied Health Services

  • Audiologist
  • Endocrinologist
  • Dietitian
  • Psychologist
  • Podiatrist

Recalls and reminders
It is best practice to operate a recall system for abnormal results for pathology, radiology or specialist. Your local SmartClinics has a recall system in place and we ask for your understanding and acceptance of this policy. If necessary, you will be contacted by one of our Doctors or Practice Nurse – by letter, phone or SMS – usually to make an appointment concerning these results.

Cancellation Policy – As you can appreciate our doctors have allocated a specific time to see you. As a result, please be aware that there is a $50 cancellation fee for non-attendance or if less than 24 hours’ notice is provided.

West End Psychologist
We have a preferred psychologist working in the clinic that takes referrals from our GPs. If you have any concerns that may be addressed by a psychologist, such as anxiety, depression or relationship problems, we can help.

Skin Cancer Checks at West End
Your skin health is important throughout your entire life. No one is immune to skin cancer, and in Queensland, with one of the highest rates of skin cancer in the entire world, skin checks are particularly important. We encourage all our patients at SmartClinics West End to schedule regular skin checks to ensure that any potential aberrations are monitored and acted upon if need be. If you’re concerned about any unusual spots on your skin or would like to book a skin check, speak with your GP or click here to make an appointment now.