Recalls and reminders
It is best practice to operate a recall system for abnormal results for pathology, radiology or specialist. Your local SmartClinics has a recall system in place and we ask for your understanding and acceptance of this policy. If necessary, you will be contacted by one of our Doctors, Nursing Sisters or Receptionists – by letter, phone or SMS – usually to make an appointment concerning these results.
Clinic Fees – We are a mixed billing clinic.
Telehealth Appointments will be Bulk billed for patients who are:
- Current Commonwealth concession card holder INCLUDING DVA Gold Card holders
- Children under 16 years;
- Patients who are more vulnerable to COVID-19 – defined by:
- is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or
- is at least 70 years old; or
- if the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or
- is pregnant; or
- is the parent of a child aged under 12 months; or
- is being treated for a chronic health condition; or
- is immune compromised; or
- meets the current national triage protocol criteria for suspected COVID-19 infection.
Otherwise the following Telehealth fees apply:
- standard consult $80.00
- long consult $130.00
In Clinic Appointments:
Bulk billing is available for patients who are: –
- DVA Gold Card holders
- Children under 16
- Aged pension card holders
All other Patients: This is a mixed billing practice. A consultation fee of $80.00 for a standard appointment will apply.
West End Psychologist
We have a preferred psychologist working in the clinic that takes referrals from our GPs. If you have any concerns that may be addressed by a psychologist, such as anxiety, depression or relationship problems, we can help.
West End Counsellor
Our counsellor is highly experienced and has helped hundreds of patients come to terms with a range of concerns. Whether it’s related to a diagnosed illness or family stability issues, our counsellor can aid you with your problems.
Skin Checks at West End
Your skin health is important throughout your entire life. No one is immune to skin cancer, and in Queensland, with one of the highest rates of skin cancer in the entire world, skin checks are particularly important. We encourage all of our patients at SmartClinics West End to schedule regular skin checks to ensure that any potential aberrations are monitored and acted upon if need be. If you’re concerned about any unusual spots on your skin or would like to book a skin check, speak with your GP or click here to make an appointment now.
Quit Smoking Programs at SmartClinics West End
Quitting smoking can be extremely difficult to do alone. However, each year, thousands of Australians are able to quit smoking and move forward with healthier, happier lives. If you’re a smoker and want advice on quitting smoking, we can help you. Quitting smoking with a dedicated, personalised plan is significantly easier than doing it alone. We can assist with a plan to help you quit for good.
Child and Adolescent Health
Having an in-house counsellor and psychologist, along with GPs with extensive experience in child and adolescent health, allows us to offer a full suite of services dedicated to young people. If you’re thinking of starting a family, or already have one and would like a GP that understands your particular needs and the unique challenges of children and adolescents, we are here to help.
South Brisbane Medical Centres:
SmartClinics has a number of family medical centres located on the Southside of Brisbane. If you would like to see a GP on Brisbane Southside, here are details of our South Brisbane GP clinics and the nearby suburbs.
- SmartClinics West End Medical Centre is recommended for patients from South Brisbane, Kangaroo Point, East Brisbane, Dutton Park, Wooloongabba, Highgate Hill, Brisbane City, Spring Hill, Milton, Auchenflower and Toowoong.
- SmartClinics Annerley Medical Centre is recommended for patients from Yeronga, Moorooka, Tarragindi, Holland Park, Greenslopes, Coorparoo, Wooloongabba and South Brisbane.
