Our Clinics

SmartClinics West End Family Medical Centre

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West End

The Markets, 79 Boundary Street
West End 4101

Ph: (07) 3844 4111

Fax: (07) 3844 9111

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Opening hours

Open Today 07:30

Mon: 07:30 - 17:00

Tue: 07:30 - 17:00

Wed: 07:30 - 17:00

Thu: 07:30 - 17:00

Fri: 07:30 - 16:00


Sun: 08:45 - 13:30


Due to the current COVID lockdown in Southeast QLD, the Doctors at this clinic prefer that patients book a telehealth appointment where suitable. This excludes patient emergencies.  You can book a telehealth appointment by calling our clinic reception, or book your telehealth appointment using our online booking form by clicking the pink booking button.

Telehealth is available to current patients only.  All bulk billing will be at the discretion of the Doctor and private consultation fee’s will be implemented as usual at this practice.

For urgent in person appointments, on arrival at the clinic you will be screened prior to entry and anyone presenting with COVID or flu like symptoms or who has been in a contact tracing area will not be able to enter the clinic. You will be required to wait in your car.

If you are unwell, please do not attend the clinic – instead go directly to a COVID testing facility or your local emergency department.

Find your nearest testing and fever clinic here.


This SmartClinics Medical Centre will NOT be providing COVID-19 vaccines during the Queensland rollout. If you wish to book a COVID 19 Vaccine, first visit healthdirect.gov.au to check your eligibility. If you are eligible you will be directed to the Vaccine Clinic Finder to help you find a suitable vaccine clinic near you.  We cannot book COVID-19 vaccines for you. Thank you.

Our Staff


Practice Manager

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Senior Medical Receptionist

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Dr Ebby Patel

Dr Ebby is an experienced GP, who is fluent in English, Gujarati, Hindi, Urdu & Zulu.

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Dr Stephanie Sheu

Dr Stephanie is a Doctor in West End.

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Medical Receptionist

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Dr Paul Bryan Alexander Hills

Anna - Hearing Australia

Audiologist: West End

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Don Emslie

Psychologist: West End

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Dr Innes Campbell

Dr Innes Campbell, originally from Scotland, has been living and working in Australia for 20 years.

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Dr Jacqui Kelly

Dr Kelly has special interests in Sports and Musuloskeletal Medicine, family and more.

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Dr Suraiya Akter

Dr Akter has 20 years' experience as a Medical Practitioner and is fluent in Bengali.

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Lisa Bartzis

Dietician: Chermside and West End

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Dr Paraishti Bhadha



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Ockey Farquharson

Clinical Psychologist: Alexandra Hills and West End

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Simon Kelly

Counsellor: West End

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Dr Pieter Jansen

Dr Jansen is an Endocrinologist. To Book please contact the clinic on (07) 3844 4111.

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We are a mixed billing clinic located in The Markets, 79 Boundary Street, West End.  It’s a brand new custom designed clinic located near Coles Supermarket. You’ll love our fresh new look!

Our Services

  • Accident & emergency treatment
  • Antenatal and post- natal care of mother
  • Asthma assessment & management
  • Child & adolescent health
  • Cosmetics Services
  • Diabetes assessment & management
  • Drivers licence medicals
  • Elderly Care
  • Family counselling
  • Family medicine – general practice
  • Immunisations
  • Men’s health
  • Minor surgical procedures
  • Occupational Medicine
  • Pre-employment medicals
  • Quit smoking programs
  • Sexual counselling
  • Skin cancer checks & treatment
  • Sports Medicine
  • Travel medicine
  • Women’s health
  • Workplace Health & Rehabilitation

Allied Health Services

  • Psychologist
  • Counsellor
  • Podiatrist

Recalls and reminders

It is best practice to operate a recall system for abnormal results for pathology, radiology or specialist. Your local SmartClinics has a recall system in place and we ask for your understanding and acceptance of this policy. If necessary, you will be contacted by one of our Doctors, Nursing Sisters or Receptionists – by letter, phone or SMS – usually to make an appointment concerning these results.

Clinic Fees – We are a mixed billing clinic.

Telehealth Appointments will be Bulk billed for patients who are:

  • Current Commonwealth concession card holder INCLUDING DVA Gold Card holders
  • Children under 16 years;
  • Patients who are more vulnerable to COVID-19 – defined by:
    • is required to self-isolate or self-quarantine in accordance with guidance issued by the Australian Health Protection Principal Committee in relation to COVID-19; or
    • is at least 70 years old; or
    • if the person identifies as being of Aboriginal or Torres Strait Islander descent—is at least 50 years old; or
    • is pregnant; or
    • is the parent of a child aged under 12 months; or
    • is being treated for a chronic health condition; or
    • is immune compromised; or
    • meets the current national triage protocol criteria for suspected COVID-19 infection.

Otherwise the following Telehealth fees apply:

  • standard consult $80.00
  • long consult $130.00

In Clinic Appointments:

Bulk billing is available for patients who are: –

  • DVA Gold Card holders
  • Children under 16
  • Aged pension card holders

All other Patients: This is a mixed billing practice.  A consultation fee of $80.00 for a standard appointment will apply.

West End Psychologist

We have a preferred psychologist working in the clinic that takes referrals from our GPs. If you have any concerns that may be addressed by a psychologist, such as anxiety, depression or relationship problems, we can help.

West End Counsellor

Our counsellor is highly experienced and has helped hundreds of patients come to terms with a range of concerns. Whether it’s related to a diagnosed illness or family stability issues, our counsellor can aid you with your problems.

Skin Checks at West End

Your skin health is important throughout your entire life. No one is immune to skin cancer, and in Queensland, with one of the highest rates of skin cancer in the entire world, skin checks are particularly important. We encourage all of our patients at SmartClinics West End to schedule regular skin checks to ensure that any potential aberrations are monitored and acted upon if need be. If you’re concerned about any unusual spots on your skin or would like to book a skin check, speak with your GP or click here to make an appointment now.

Quit Smoking Programs at SmartClinics West End

Quitting smoking can be extremely difficult to do alone. However, each year, thousands of Australians are able to quit smoking and move forward with healthier, happier lives. If you’re a smoker and want advice on quitting smoking, we can help you. Quitting smoking with a dedicated, personalised plan is significantly easier than doing it alone. We can assist with a plan to help you quit for good.

Child and Adolescent Health

Having an in-house counsellor and psychologist, along with GPs with extensive experience in child and adolescent health, allows us to offer a full suite of services dedicated to young people. If you’re thinking of starting a family, or already have one and would like a GP that understands your particular needs and the unique challenges of children and adolescents, we are here to help.

South Brisbane Medical Centres:

SmartClinics has a number of family medical centres located on the Southside of Brisbane. If you would like to see a GP on Brisbane Southside, here are details of our South Brisbane GP clinics and the nearby suburbs.

  • SmartClinics West End Medical Centre is recommended for patients from South Brisbane, Kangaroo Point, East Brisbane, Dutton Park, Wooloongabba, Highgate Hill, Brisbane City, Spring Hill, Milton, Auchenflower and Toowoong.
  • SmartClinics Annerley Medical Centre is recommended for patients from Yeronga, Moorooka, Tarragindi, Holland Park, Greenslopes, Coorparoo, Wooloongabba and South Brisbane.