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Our Clinics
SmartClinics West End Family Medical Centre
West End
The Markets, 79 Boundary Street
West End 4101
Ph: (07) 3844 4111
Fax: (07) 3844 9111
Opening hours
Mon: 07:30 - 17:00
Tue: 07:30 - 17:00
Wed: 07:30 - 17:00
Thu: 07:30 - 17:00
Fri: 07:30 - 17:00
Sat: 08:00 - 15:00
Sun: 08:30 - 15:30
MIXED BILLING PRACTICE
This is a mixed billing practice. GP Consultations start from $86.00 for a standard appointment including a Medicare rebate.
We do not provide COVID vaccines at this clinic. Click here to find a centre that may have vaccines available near you.
If you are unwell, please do not attend the clinic – instead go directly to a COVID testing facility or your local emergency department.
Find your nearest testing and fever clinic here.
Clinics nearby
If you have flu-like symptoms including fever, cough, runny nose, sore throat please do not attend the clinic in person. Please call ahead and we will help you book a suitable appointment.
Our Staff 
Lyndall
Senior Medical Receptionist
Read More Dr Ebby Patel
Dr Ebby is an experienced GP, who is fluent in English, Gujarati, Hindi, Urdu & Zulu.
Read More Dr Stephanie Sheu
Dr Stephanie is a Doctor in West End.
Read More Anna - Hearing Australia
Audiologist: West End
Read More Ashley
Registered Nurse
Read More Don Emslie
Psychologist: West End
Read More Dr Innes Campbell
Dr Innes Campbell, originally from Scotland, has been living and working in Australia for 20 years.
Read More Dr Jacqui Kelly
Dr Kelly has special interests in Sports and Musuloskeletal Medicine, family and more.
Read More Dr Suraiya Akter
Dr Akter has 20 years' experience as a Medical Practitioner and is fluent in Bengali.
Read More Jenny
Read More Labeeba
Medical Receptionist
Read More Madisen Sheppard
Dietitian: Chemside, Mango Hill, Carseldine and West End.
Read More Ockey Farquharson
Clinical Psychologist: Alexandra Hills and West End
Read More Susan
Registered Nurse
Read More Dr Pieter Jansen
Dr Jansen is an Endocrinologist. To Book please contact the clinic on (07) 3844 4111.
Read More
Lyndall
Senior Medical Receptionist
Dr Ebby Patel
Dr Ebby is an experienced GP, who is fluent in English, Gujarati, Hindi, Urdu & Zulu.
Dr Stephanie Sheu
Dr Stephanie is a Doctor in West End.
Anna - Hearing Australia
Audiologist: West End
Ashley
Registered Nurse
Don Emslie
Psychologist: West End
Dr Innes Campbell
Dr Innes Campbell, originally from Scotland, has been living and working in Australia for 20 years.
Dr Jacqui Kelly
Dr Kelly has special interests in Sports and Musuloskeletal Medicine, family and more.
Dr Suraiya Akter
Dr Akter has 20 years' experience as a Medical Practitioner and is fluent in Bengali.
Jenny
Labeeba
Medical Receptionist
Madisen Sheppard
Dietitian: Chemside, Mango Hill, Carseldine and West End.
Ockey Farquharson
Clinical Psychologist: Alexandra Hills and West End
Susan
Registered Nurse
Dr Pieter Jansen
Dr Jansen is an Endocrinologist. To Book please contact the clinic on (07) 3844 4111.
Welcome to SmartClinics Family Medical Centre, West End. Our goal is to provide quality and professional services in a comfortable and caring environment.
We are a mixed billing clinic located in the newly renovated Soda Factory in West End.
Our Services
- Accident & emergency treatment
- Acupuncture
- Antenatal and post-natal care
- Asthma assessment & management
- Child & adolescent health
- Diabetes assessment & management
- Drivers licence medicals
- Elderly care
- Family medicine – general practice
- Immunisations
- Men’s and Women’s health
- Minor surgical procedures
- Occupational medicine
- Pre-employment medicals
- Sexual Health checks
- Skin cancer checks & treatment
- Sports medicine
- Travel medicine
- Workplace Health & Rehabilitation
Allied Health Services
- Audiologist
- Endocrinologist
- Dietitian
- Psychologist
- Podiatrist
Recalls and reminders
It is best practice to operate a recall system for abnormal results for pathology, radiology or specialist. Your local SmartClinics has a recall system in place and we ask for your understanding and acceptance of this policy. If necessary, you will be contacted by one of our Doctors or Practice Nurse – by letter, phone or SMS – usually to make an appointment concerning these results.
Clinic Fees – WE ARE A MIXED BILLING CLINIC
SmartClinics West End offers mixed billing and private billing options. The fee could vary depending on the day, time and length of your appointment. Bulk Billing is available for DVA Gold card holders, Aged Pension card holders and children under the age of 16 years. All fees are displayed at reception in the medical centre.
If you would like specific cost information before your appointment, call our friendly reception team at West End on (07) 3844 4111.
Patients are asked to pay in full on the day of consultations. We accept contactless and card payments to help prevent the spread of COVID-19. For your convenience we can process your claim through Medicare online and your rebate will be deposited into your nominated bank account within 24/48 hours, provided that you have registered your bank details with Medicare.
Cancellation Policy – As you can appreciate our doctors have allocated a specific time to see you. As a result, please be aware that there is a $50 cancellation fee for non-attendance or if less than 24 hours’ notice is provided.
West End Psychologist
We have a preferred psychologist working in the clinic that takes referrals from our GPs. If you have any concerns that may be addressed by a psychologist, such as anxiety, depression or relationship problems, we can help.
Skin Cancer Checks at West End
Your skin health is important throughout your entire life. No one is immune to skin cancer, and in Queensland, with one of the highest rates of skin cancer in the entire world, skin checks are particularly important. We encourage all our patients at SmartClinics West End to schedule regular skin checks to ensure that any potential aberrations are monitored and acted upon if need be. If you’re concerned about any unusual spots on your skin or would like to book a skin check, speak with your GP or click here to make an appointment now. Dr Innes Campbell will Bulk Bill skin cancer check consultations.
