When you’re unwell, leaving the comfort of your home to see a GP can be a real effort.

Luckily, all you need is a phone as many SmartClinics Doctors are offering GP phone consultations so you can get advice, treatment or a referral, medical certificate or a script without leaving home. You can book your appointment online through our booking portal and choose the best time and day for your GP to call you.

Attention NEW patients: fees may apply for your phone (telehealth) consultation due to recent Medicare changes. Additionally, some Doctors will not provide scripts for certain medication until they have seen you first in person. A face-to-face appointment is best for you under these circumstances.

If you're sick, stay home and let us call you on the phone!

How to book your appointment online

At any time of day or night you can book your phone consultation using our online booking portal with these 4 simple steps…

1. Click the book online button

You’ll be forwarded to our online booking page.

2. Select a clinic and Doctor

Next, choose a clinic and GP from the list provided. Remember some GPs will not provide scripts for NEW patients so a face-to-face appointment is best for you.

3. Choose your preferred appointment time

Your Doctor will call you back at your preferred time. Remember, fees may apply for new patients if you have not visited this clinic in 12 months.

4. Talk to your GP

Your Doctor will call you back at the time you have booked. If a script is required, it’ll be faxed, emailed or posted to you or your preferred pharmacy.

Book a doctor appointment now

When is Telehealth not suitable?

Please note not all GP appointments are suitable for a telehealth consultations. This is at your doctor’s discretion. This may include:

  • New patients wanting a bulk billed appointment (fees may apply)
  • New patients seeking medication
  • Skin checks and minor procedures
  • We do not currently offer video calls

Is Telehealth right for me?

Here are some of the common reasons for booking a telehealth appointment:

  • Pregnancy
  • Cold / Cough / Fever
  • Ear Infection
  • Sore Throat
  • Insect Bites
  • Asthma
  • Medical Certificates and much more…!
Book a doctor appointment now