Our Clinics

SmartClinics Annandale Family Medical Centre

Annandale

152 Marabou Drive
Annandale 4814

Ph: (07) 4766 9540

Fax: (07) 3811 2932

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Standard Opening hours

Mon: 08:30 - 17:30

Tue: 08:30 - 17:30

Wed: 08:30 - 17:30

Thu: 08:30 - 17:30

Fri: 08:30 - 17:30

Sat: 09:00 - 12:00

Sun: CLOSED


See below for updates to clinics hours & public hoilday trading.

Clinics nearby

Fees

The GPs at this practice operate Mixed Billing, and a fee is payable on the day for most consultations, including telehealth.

Masks

We encourage you to wear a mask inside our practice. If you have cold or flu symptoms, please book a telehealth appointment.

Our Staff

Dr Gavin Andrews

Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.

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Dr Eva Curley

Dr Eva returns to the clinic in July! Current patients only - pls call to book.

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Caren

Registered Nurse

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Dr Abid Vatani

Specialises in Women's Health including Mirena insertion and Children's Health .

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Dr Evangeline Capuano

Dr Evangeline Capuano will return to SmartClinics Annandale in mid August.

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Dr Hayley Waddell

Dr Hayley Waddell will be returning to our clinic soon. Please call reception for bookings.

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Dr Jeremy Bott

Dr Jeremy Bott in an experienced GP in Townsville

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Dr Shyam Chatterjee

Dr Shayam has recently joined the Annandale team and is seeing new patients.

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Kelly

Registered Nurse

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Kim

Registered Nurse

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Lee-Anne

Registered Nurse - Chronic Disease Management (CDM) Nurse

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Lynne

Medical Receptionist

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Michelle

Practice Manager

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Scott

Medical Receptionist

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Shara

Medical Receptionist

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Welcome to SmartClinics Annandale Family Medical Centre

Our clinic is located at 152 Marabou Drive in Annandale.

There is Wheelchair access at the front entry of the clinic and a disabled toilet inside our clinic.

GP services

The highly experienced medical team at our practice is dedicated to providing you and your family with personalised, professional, quality healthcare across a wide range of medical and support services including women’s and men’s health, vaccination and immunisation programs as well as travel health and skin checks. Some of the other services the GPs provide include:

  • Women’s Health
  • Chronic Disease Management
  • ECG’s
  • Spirometry
  • Preventative Health
  • Immunisations
  • Overseas Travel Advice and Vaccinations
  • ABI’s
  • Skin Checks
  • Excisions
  • Ear Syringing
  • Iron Infusions
  • Venesections
  • Minor Procedures
  • INR

Any procedures performed in association with your consultation will attract an additional fee. Should you require an estimation of cost, please speak to our admin staff.

Contacting your Doctor

As you will appreciate, the doctors are very busy during consulting hours and may not always be available to speak to you. They will endeavour to phone you back as soon as they are able to. If the matter you are calling about is URGENT, you should inform administration staff when you phone, they will transfer your call to the Registered Nurse who will assist with your enquiry.
Email Correspondence to doctors is not available.

Walk in appointments

Walk In’s will be triaged by the nurse and left to there discretion, if urgent enough they will fit you in with your Doctor or give you the appropriate advice.

Home Visits

Home visits maybe available in Urgent cases only. Your Doctor will decide if a Home Visit may be appropriate should the  urgent need arises. Please call reception and they will discuss this with you Doctor and it will be up to their discretion.

Fees

Payment is required at the time of your consultation. A fee list is available at reception. Fees vary depending on the type of service and complexity of your consultation. For your convenience, payment can be made through Eftpos, cash or cheque.
No need to go to Medicare, we can process your rebate here. Children 12 years old and under are Bulk Billed by some GPs – you may like to talk to reception first to see which Doctors will bulk bill children 12 and under.

Transferring Medical Records

If you would like your medical records transferred to another doctor, our policy is that a summary of your record is forwarded. Copies are forwarded directly to the doctor after we receive written authorisation signed by the patient and the new doctor. We hold the original records for medico-legal reasons. A fee may be charged to cover the costs in printing, posting and checking of the records – you will be notified if a fee is to be charged.

Repeat Scripts

Patients are required to make an appointment for all repeat scripts

Test Results

If your doctor has ordered pathology tests, it is important for you to follow up on the results. To follow up on your results, please call the surgery after 11:00am. Due to privacy laws, information regarding results will only be provided to the patient or parent/guardian. Staff are only able to give information that has been provided to them by the doctor, please do not ask them to interpret your results as this can only be performed by your treating doctor.

Radiology Results – An appointment is required to review xray results, xrays will not be stored at the clinic.

Appointments

This practice runs an appointment system. If your condition requires URGENT attention, please inform the staff and this will be triaged. If you require a longer appointment, please notify the reception staff so extra time can be allocated. We understand that your time is valuable and while we try to adhere to our appointment schedule, the unpredictable nature of medical practice is such that doctors sometimes run behind. We regret any inconvenience to you should this happen.

After hours appointments

Please call House Call Dr for our afterhours service on 135 566 to access these services Monday- Friday 6pm-8am, Saturdays from midday and all day Sunday and Public Holidays

Online Bookings and Reminders

Appointments can be made online by clicking the Book Online button located in the top right corner of this page or through the “Hot Doc“ app.  Please give your consent if you wish to receive SMS reminders for your appointment

Recalling Patients

A recall system is utilised at the practice to ensure patients are recalled for procedures, tests and appointments. Our friendly staff will contact you via post or phone, so please ensure your personal details are up to date.
There is also a National Cervical Screening Register, Childhood Immunisation Register and Bowel Screening Register that the practice utilises. Please advise your doctor if you do not wish to be a part of these.

Patient Details

Our clinic is a Better Medical Practice. Patient information i.e. address, phone number and medical records held at this practice will not be released to any third party without your written consent. All staff are required to sign confidentiality agreements in order to maintain the security of confidential health records. For more information regarding the management of patient health information please click here.

Feedback

To ensure the continuity of high quality care, the practice welcomes feedback that will assist in maintaining our level of care. If at any time you are not satisfied with any part of your service/treatment, we encourage you to discuss your concerns with the Practice Manager

Complaints

Office of Health Ombudsman – 133 646
P.O. Box 13281, George St, Brisbane, 4003