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Our Clinics
SmartClinics Annandale Family Medical Centre has moved
Annandale
Castletown Shopping World
Corner Woolcock & Kings Road
Hyde Park 4812
Ph: (07) 4766 9540
Fax: (07) 4775 2688
Opening hours
Mon: 08:30 - 17:30
Tue: 08:30 - 17:30
Wed: 08:30 - 17:30
Thu: 08:00 - 17:30
Fri: 08:30 - 17:30
Sat: 09:00 - 12:00
Sun: CLOSED
Due to a recent fire at the clinic, our Medical team cannot see patients in Annandale. The medical team is now seeing patients in Hyde Park – Castletown Shopping Centre. To book with your normal GP, please call our clinic directly on (07) 4766 9540 or book online and make your way to our Hyde Park clinic. Please note no one was hurt in the blaze.
Clinics nearby
Please call 4766 9540 to book a Doctor appointment.
We will do our best to ensure that we are able to see you at the Appointment time you have selected. Delays do sometimes arise, but we will do our best to ensure you do not have to wait, or do not have to wait long.
If you wish to change or cancel your Appointment, please let us know as early as possible so that we may allocate your Appointment to another person. This will help us to meet our aim of providing our patients with speedy and efficient services.
Our Staff 
Dr Rod Martinez - GP Partner
Dr Rod Martinez was the first Doctor in Annandale in 1996,
Read More 
Colleen
Practice Manager
Read More 
Dr Franziska von Canning
Dr Franziska von Canning sees patients in Townsville.
Read More 
Dr Gavin Andrews
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.
Read More 
Dr Hayley Waddell
Dr Hayley Waddell is now on maternity leave.
Read More 
Dr Lara Sewell
Dr Sewell sees patients at SmartClinics Annandale and has over seven years' experience.
Read More Dr Stuart Illman
Stuart has returned to North Queensland after graduating from UQ in 2007.
Read More 
Katie
Medical Receptionist
Read More Lexi
Medical Receptionist
Read More 
Michelle
Medical Receptionist
Read More Locations
Annandale
Dr Hayley Waddell is now on maternity leave.
Dr Hayley Waddell is accepting new patients at SmartClinics Annandale. She welcomes patients of all ages.
Dr Hayley enjoys working as a GP, caring for patients and their families, investing the time to get to know her patients, problem solving and delivering quality healthcare.
Dr Hayley has spent her working life and training all in North Queensland. She has a wide breadth of experience. She has trained in the Proserpine Hospital and worked as SMO in Ingham Hospital. She has worked at TTH for years, under the supervision of emergency medicine, obstetrics & gynaecology, paediatric & adult ENT, plastics, vascular surgery, general surgery, orthopedics & ATODS before starting her formative years in General Practice training.
She has completed additional formal training in Women’s and Children’s health.
Her interests include, but are not limited to:
• Mirena, Copper IUD & Implanon insertion/removal.
• Antenatal & post-natal care, including GP share care.
• Paediatrics. From infant feeding, early child development, recurrent ears & tonsil infections, to language difficulties and school performance.
• Difficult skin conditions such as Acne in females & males, dermatitis & Psoriasis.
• Mole checks and lesion excisions, mindful of scar minimisation.
• Joint issues & sports injuries.
• Preventative healthcare including breast, cervical, prostate & bowel cancer screening, weight management, heart health, diabetes screening & management, smoking cessation.
• Health education & immunisations, including preparing for travel.
• Management of chronic health conditions, multiple medical conditions.
• Discussing more sensitive issues around relationships, life & death.
Special interests
- Acne Treatment
- Antenatal care and post-natal care of mother and baby
- Birth Control
- Breast Exams
- Cardiovascular risk assessment
- Children's health (paediatrics)
- Children’s ENT problems
- Chronic disease management
- Diabetes care
- Health checks (Preventative Medicine)
- Mole scanning with Molemax computer imaging
- Prostate Checks
- Sports medicine
- Travel health & vaccinations
- Weight Management
Languages
- English
Qualifications
- CWH
- DRANZCOG
- FRACGP
- MBBS
Locations
Annandale
Dr Franziska von Canning (Dr Fran) is a GP registrar who currently sees patients at SmartClinics Annandale Family Medical Centre.
Born in Switzerland, Dr Fran can speak German, Alemannic (Swiss German) and some French, which she is am aiming to improve. Dr Fran completed her medical degree as well as a Bachelor’s degree in Biochemistry and Molecular Biology degree at James Cook University. She is particularly interested in sports medicine, sexual health and travel medicine. Dr Fran is skilled in minor procedures like skin cancer excisions (including small ones on neck and face), suturing wounds and doing cortisol injections for trochanteric bursitis, plantar fasciitis, shoulders etc. She is also trained in Implanon removal and insertion. In the near future, Dr Fran plans to complete a Master’s degree in Sports Medicine. She is a competitive powerlifter in her free time.
Special interests
- Birth Control
- Skin checks and excisions
- Sports medicine
- Travel health & vaccinations
Languages
- English
- German
Qualifications
- B.Sc
- MBBS
Special interests
Languages
Qualifications
Locations
Annandale
Dr Rod Martinez was the first Doctor in Annandale when he moved his Doctor’s surgery from Kirwan to Annandale in 1996. He established the Annandale medical centre as a sole practitioner with his staff of Colleen and Ruth. Having been a GP in Townsville for many years before this he was able to meet the demand and expectations of Annandale. The practice now has several experienced Female and Male doctors offering the complete range of Primary Care Medical Services to its Patients. Rod is a keen fisherman, a passionate cowboys supporter and is currently on the committee of the Cowboys community fund . This fund raises money and distributes goods to needy youth in North Queensland.
Special interests
Languages
- English
Qualifications
- MBBS
Dr Lara Sewell
Dr Sewell sees patients at SmartClinics Annandale and has over seven years' experience.
Read More Locations
Annandale
Dr Sewell sees patients at SmartClinics Annandale and has over seven years experience working in General Practice. Her special interests include antenatal care and post-natal care of mother and baby, women’s health and IUD for birth control. She is also experienced in diabetes care, metabolic diseases and nutrition and weight management.
Dr Sewell completed her Bachelor of Medicine and Surgery in 2007 at James Cook University. She grew up in Townsville and attended Ryan Catholic College for her schooling. Her training for General Practice was undertaken at the Sunshine Coast and Toowoomba. She received the QLD medal from the Royal Australian College of General Practitioners for her General Practice examination in 2011. She enjoys all aspects of general practice and family medicine.
Special interests
- Antenatal care and post-natal care of mother and baby
- Contraception & Birth Control
Languages
- English
Qualifications
- FRACGP
- MBBD
Dr Gavin Andrews
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.
Read More Locations
Annandale
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995. He moved to Townsville in 2000 to complete his fellowship of General Practice, (FRACGP). Gavin has now settled in Townsville as he is attracted to the northern lifestyle and enjoys fishing and bike riding. Gavin is interested in all aspects of general practice and providing quality family care.
Special interests
Languages
- English
Qualifications
- MBBS FRACGP
Special interests
Languages
- English
Qualifications
Special interests
Languages
- English
Qualifications
Special interests
Languages
- English
Qualifications
Dr Stuart Illman
Stuart has returned to North Queensland after graduating from UQ in 2007.
Read More Locations
Annandale
Stuart has returned to North Queensland after graduating from UQ in 2007. Initially growing up in Mackay, he finished school and university in Brisbane before working in various rural locations in SE Qld such as Toowoomba, Oakey and Maleny. He completed his GP training in 2012 and enjoys all aspects of GP work in regional centres. He has an interest in skin and will begin some additional training in this field later this year.
Special interests
- Skin checks and excisions
Languages
- English
Qualifications
- FRACGP
Dr Rod Martinez - GP Partner
Dr Rod Martinez was the first Doctor in Annandale in 1996,
Colleen
Practice Manager
Dr Franziska von Canning
Dr Franziska von Canning sees patients in Townsville.
Dr Gavin Andrews
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.
Dr Hayley Waddell
Dr Hayley Waddell is now on maternity leave.
Dr Lara Sewell
Dr Sewell sees patients at SmartClinics Annandale and has over seven years' experience.
Dr Stuart Illman
Stuart has returned to North Queensland after graduating from UQ in 2007.
Katie
Medical Receptionist
Lexi
Medical Receptionist
Michelle
Medical Receptionist
Locations
Annandale
Dr Hayley Waddell is now on maternity leave.
Dr Hayley Waddell is accepting new patients at SmartClinics Annandale. She welcomes patients of all ages.
Dr Hayley enjoys working as a GP, caring for patients and their families, investing the time to get to know her patients, problem solving and delivering quality healthcare.
Dr Hayley has spent her working life and training all in North Queensland. She has a wide breadth of experience. She has trained in the Proserpine Hospital and worked as SMO in Ingham Hospital. She has worked at TTH for years, under the supervision of emergency medicine, obstetrics & gynaecology, paediatric & adult ENT, plastics, vascular surgery, general surgery, orthopedics & ATODS before starting her formative years in General Practice training.
She has completed additional formal training in Women’s and Children’s health.
Her interests include, but are not limited to:
• Mirena, Copper IUD & Implanon insertion/removal.
• Antenatal & post-natal care, including GP share care.
• Paediatrics. From infant feeding, early child development, recurrent ears & tonsil infections, to language difficulties and school performance.
• Difficult skin conditions such as Acne in females & males, dermatitis & Psoriasis.
• Mole checks and lesion excisions, mindful of scar minimisation.
• Joint issues & sports injuries.
• Preventative healthcare including breast, cervical, prostate & bowel cancer screening, weight management, heart health, diabetes screening & management, smoking cessation.
• Health education & immunisations, including preparing for travel.
• Management of chronic health conditions, multiple medical conditions.
• Discussing more sensitive issues around relationships, life & death.
Special interests
- Acne Treatment
- Antenatal care and post-natal care of mother and baby
- Birth Control
- Breast Exams
- Cardiovascular risk assessment
- Children's health (paediatrics)
- Children’s ENT problems
- Chronic disease management
- Diabetes care
- Health checks (Preventative Medicine)
- Mole scanning with Molemax computer imaging
- Prostate Checks
- Sports medicine
- Travel health & vaccinations
- Weight Management
Languages
- English
Qualifications
- CWH
- DRANZCOG
- FRACGP
- MBBS
Locations
Annandale
Dr Franziska von Canning (Dr Fran) is a GP registrar who currently sees patients at SmartClinics Annandale Family Medical Centre.
Born in Switzerland, Dr Fran can speak German, Alemannic (Swiss German) and some French, which she is am aiming to improve. Dr Fran completed her medical degree as well as a Bachelor’s degree in Biochemistry and Molecular Biology degree at James Cook University. She is particularly interested in sports medicine, sexual health and travel medicine. Dr Fran is skilled in minor procedures like skin cancer excisions (including small ones on neck and face), suturing wounds and doing cortisol injections for trochanteric bursitis, plantar fasciitis, shoulders etc. She is also trained in Implanon removal and insertion. In the near future, Dr Fran plans to complete a Master’s degree in Sports Medicine. She is a competitive powerlifter in her free time.
Special interests
- Birth Control
- Skin checks and excisions
- Sports medicine
- Travel health & vaccinations
Languages
- English
- German
Qualifications
- B.Sc
- MBBS
Special interests
Languages
Qualifications
Locations
Annandale
Dr Rod Martinez was the first Doctor in Annandale when he moved his Doctor’s surgery from Kirwan to Annandale in 1996. He established the Annandale medical centre as a sole practitioner with his staff of Colleen and Ruth. Having been a GP in Townsville for many years before this he was able to meet the demand and expectations of Annandale. The practice now has several experienced Female and Male doctors offering the complete range of Primary Care Medical Services to its Patients. Rod is a keen fisherman, a passionate cowboys supporter and is currently on the committee of the Cowboys community fund . This fund raises money and distributes goods to needy youth in North Queensland.
Special interests
Languages
- English
Qualifications
- MBBS
Dr Lara Sewell
Dr Sewell sees patients at SmartClinics Annandale and has over seven years' experience.
Read MoreLocations
Annandale
Dr Sewell sees patients at SmartClinics Annandale and has over seven years experience working in General Practice. Her special interests include antenatal care and post-natal care of mother and baby, women’s health and IUD for birth control. She is also experienced in diabetes care, metabolic diseases and nutrition and weight management.
Dr Sewell completed her Bachelor of Medicine and Surgery in 2007 at James Cook University. She grew up in Townsville and attended Ryan Catholic College for her schooling. Her training for General Practice was undertaken at the Sunshine Coast and Toowoomba. She received the QLD medal from the Royal Australian College of General Practitioners for her General Practice examination in 2011. She enjoys all aspects of general practice and family medicine.
Special interests
- Antenatal care and post-natal care of mother and baby
- Contraception & Birth Control
Languages
- English
Qualifications
- FRACGP
- MBBD
Dr Gavin Andrews
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.
Read MoreLocations
Annandale
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995. He moved to Townsville in 2000 to complete his fellowship of General Practice, (FRACGP). Gavin has now settled in Townsville as he is attracted to the northern lifestyle and enjoys fishing and bike riding. Gavin is interested in all aspects of general practice and providing quality family care.
Special interests
Languages
- English
Qualifications
- MBBS FRACGP
Special interests
Languages
- English
Qualifications
Special interests
Languages
- English
Qualifications
Special interests
Languages
- English
Qualifications
Dr Stuart Illman
Stuart has returned to North Queensland after graduating from UQ in 2007.
Read MoreLocations
Annandale
Stuart has returned to North Queensland after graduating from UQ in 2007. Initially growing up in Mackay, he finished school and university in Brisbane before working in various rural locations in SE Qld such as Toowoomba, Oakey and Maleny. He completed his GP training in 2012 and enjoys all aspects of GP work in regional centres. He has an interest in skin and will begin some additional training in this field later this year.
Special interests
- Skin checks and excisions
Languages
- English
Qualifications
- FRACGP
THIS CLINIC HAS TEMPORARILY MOVED
Due to a recent fire at the clinic, our Medical team can not see patients in Annandale. The medical team is now seeing patients in Hyde Park – Castletown Shopping Centre.
SmartClinics Annandale, previously Annandale Medical Centre was relocated to Marabou Drive in September 1996. Our philosophy is to provide high quality health care to our patients. We are the only medical practice located in Annandale. We are a GPA Accredited Practice, with wheel chair access in the far left hand corner of the car park. As a new SmartClinics Centre, the clinic will undergo some exciting changes over the coming months including new clinic signage, staff uniforms, an extensive refurbishment and in time, a more sophisticated patient booking program that has proven to reduce patient wait times. This is all part of our commitment to providing our patients with high quality, convenient healthcare. We welcome patients, new and old, to join us as undergo this exciting transition.
Located within the complex: Wheelchair access – Front entry of clinic, Disabled Toilet.
Our services
The highly experienced medical team is dedicated to providing you and your family with personalised, professional, quality healthcare across a wide range of medical and support services including women’s and men’s health, vaccination and immunisation programs as well as travel health and skin checks. Some of the other services we provide include:
Our services include:
- Womens Health
- Mirena Insertion/Removal
- Implanon Insertion/Removal
- Chronic Disease Management
- ECG’s
- Spirometry
- Preventative Health
- Immunisations
- Overseas Travel Advice and Vaccinations
- ABI’s
- Skin Checks
- Excisions
- Ear Syringing
- Iron Infusions
- Venesections
- Minor Procedures
- INR
Any procedures performed in association with your consultation will attract an additional fee. Should you require an estimation of cost, please speak to our admin staff.
Contacting your Doctor
As you will appreciate, the doctors are very busy during consulting hours and may not always be available to speak to you. They will endeavour to phone you back as soon as they are able to. If the matter you are calling about is URGENT, you should inform administration staff when you phone, they will transfer your call to the Registered Nurse who will assist with your enquiry.
Email Correspondence to doctors is not available.
Fees
Payment is required at the time of your consultation. A fee list is available at reception. Fees vary depending on the type of service and complexity of your consultation. For your convenience, payment can be made through eftpos, cash or cheque.
No need to go to Medicare, we can process your rebate here. Children 12 years old and under are Bulk Billed.
Repeat Scripts
Patients are required to make an appointment for all repeat scripts
Test Results
If your doctor has ordered pathology tests, it is important for you to follow up on the results. To follow up on your results, please call the surgery after 11:00am. Due to privacy laws, information regarding results will only be provided to the patient or parent/guardian. Staff are only able to give information that has been provided to them by the doctor, please do not ask them to interpret your results as this can only be performed by your treating doctor.
Radiology Results
An appointment is required to review xray results, xrays will not be stored at the clinic.
Appointments
This practice runs an appointment system. If your condition requires URGENT attention, please inform the staff and this will be triaged. If you require a longer appointment, please notify the reception staff so extra time can be allocated. We understand that your time is valuable and while we try to adhere to our appointment schedule, the unpredictable nature of medical practice is such that doctors sometimes run behind. We regret any inconvenience to you should this happen.
Online Bookings and Reminders
Appointments can now be made online via smartclinics.com.au. or through the app: “My Health 1st “ Please give your consent if you wish to receive SMS reminders for your appointment
Recalling Patients
A recall system is utilized at the practice to ensure patients are recalled for procedures, tests and appointments. Our friendly staff will contact you via post or phone, so please ensure your personal details are up to date.
There is also a National Cervical Screening Register, Childhood Immunisation Register and Bowel Screening Register that the practice utilizes. Please advise your doctor if you do not wish to be a part of these.
Patient Details
Patient information i.e. address, phone number and medical records held at this practice will not be released to any third party without your written consent. All staff are required to sign confidentiality agreements in order to maintain the security of confidential health records.
Feedback
To ensure the continuity of high quality care, the practice welcomes feedback that will assist in maintaining our level of care. If at any time you are not satisfied with any part of your service/treatment, we encourage you to discuss your concerns with the Practice Manager
Complaints
Office of Health Ombudsman – 133 646
P.O. Box 13281, George St, Brisbane, 4003
