SmartClinics Annandale Family Medical Centre

Our Staff

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Dr Kerry Patane

Dr Kerry Patane has over 16 year’s experience in private General Practice.

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Dr Gavin Andrews

Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.

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Dr Paul Patane

Dr Patane is a highly skilled Family Doctor in Townsville

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Dr Eva Curley

Dr Eva is currently not accepting new patients.

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Colleen

Medical Receptionist

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Dr Abid Vatani

Specialises in Women's Health including Mirena insertion and Children's Health .

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Dr Hayley Waddell

Dr Hayley is currently not accepting new patients.

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Dr Shyam Chatterjee

Dr Shayam has recently joined the Annandale team and is seeing new patients.

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Julie

Registered Nurse - Chronic Disease Management (CDM) Nurse

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Kate

Medical Receptionist

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Kelly

Registered Nurse

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Kim

Registered Nurse

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Michelle

Medical Receptionist

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Michelle

Practice Manager

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Shara

Medical Receptionist

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Welcome to SmartClinics Annandale!

Our Doctors and team see patients from 152 Marabou Drive in Annandale.

We always welcome patients, new and old, to join us at our beautifully refurbished clinic.

Please do NOT attend Hyde Park clinic as it has now permanently closed. We are looking forward to seeing you at our clinic in Annandale.

Located within the complex: Wheelchair access – Front entry of clinic, Disabled Toilet.

Our services

The highly experienced medical team is dedicated to providing you and your family with personalised, professional, quality healthcare across a wide range of medical and support services including women’s and men’s health, vaccination and immunisation programs as well as travel health and skin checks. Some of the other services we provide include:

Our services include:

• Womens Health
• Chronic Disease Management
• ECG’s
• Spirometry
• Preventative Health
• Immunisations
• Overseas Travel Advice and Vaccinations
• ABI’s
• Skin Checks
• Excisions
• Ear Syringing
• Iron Infusions
• Venesections
• Minor Procedures
• INR

Any procedures performed in association with your consultation will attract an additional fee. Should you require an estimation of cost, please speak to our admin staff.

Contacting your Doctor

As you will appreciate, the doctors are very busy during consulting hours and may not always be available to speak to you. They will endeavour to phone you back as soon as they are able to. If the matter you are calling about is URGENT, you should inform administration staff when you phone, they will transfer your call to the Registered Nurse who will assist with your enquiry.
Email Correspondence to doctors is not available.

Fees

Payment is required at the time of your consultation. A fee list is available at reception. Fees vary depending on the type of service and complexity of your consultation. For your convenience, payment can be made through eftpos, cash or cheque.
No need to go to Medicare, we can process your rebate here. Children 12 years old and under are Bulk Billed.

Repeat Scripts

Patients are required to make an appointment for all repeat scripts

Test Results

If your doctor has ordered pathology tests, it is important for you to follow up on the results. To follow up on your results, please call the surgery after 11:00am. Due to privacy laws, information regarding results will only be provided to the patient or parent/guardian. Staff are only able to give information that has been provided to them by the doctor, please do not ask them to interpret your results as this can only be performed by your treating doctor.

Radiology Results

An appointment is required to review xray results, xrays will not be stored at the clinic.

Appointments

This practice runs an appointment system. If your condition requires URGENT attention, please inform the staff and this will be triaged. If you require a longer appointment, please notify the reception staff so extra time can be allocated. We understand that your time is valuable and while we try to adhere to our appointment schedule, the unpredictable nature of medical practice is such that doctors sometimes run behind. We regret any inconvenience to you should this happen.

Online Bookings and Reminders

Appointments can be made online by clicking the Book Online button located in the top right corner of this page or through the “Hot Doc“ app.  Please give your consent if you wish to receive SMS reminders for your appointment

Recalling Patients
A recall system is utilised at the practice to ensure patients are recalled for procedures, tests and appointments. Our friendly staff will contact you via post or phone, so please ensure your personal details are up to date.
There is also a National Cervical Screening Register, Childhood Immunisation Register and Bowel Screening Register that the practice utilises. Please advise your doctor if you do not wish to be a part of these.

Patient Details
Patient information i.e. address, phone number and medical records held at this practice will not be released to any third party without your written consent. All staff are required to sign confidentiality agreements in order to maintain the security of confidential health records.

Feedback

To ensure the continuity of high quality care, the practice welcomes feedback that will assist in maintaining our level of care. If at any time you are not satisfied with any part of your service/treatment, we encourage you to discuss your concerns with the Practice Manager

Complaints
Office of Health Ombudsman – 133 646
P.O. Box 13281, George St, Brisbane, 4003