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Our Clinics
SmartClinics Annandale Family Medical Centre
Standard Opening hours
Mon: 08:30 - 17:30
Tue: 08:30 - 17:30
Wed: 08:30 - 17:30
Thu: 08:30 - 17:30
Fri: 08:30 - 17:30
Sat: 09:00 - 12:00
Sun: CLOSED
See below for updates to clinics hours & public hoilday trading.
Clinics nearby
Public Holiday Hours
Closed 7th October
Repeat Scrips and Referrals
You can now be booked quick script and referrals via our HotDoc
Fees
The GPs at this practice operate Mixed Billing, and a fee is payable on the day for most consultations, including telehealth. Some GPs at this practice bulk bill children aged 4 and under however this is at the discretion of your doctor. Please talk to reception staff prior to the appointment if you would like to discuss fees. CLICK HERE to view the current GP fee list.
Masks
We encourage you to wear a mask inside our practice. If you have cold or flu symptoms, please book a telehealth appointment.
To make an appointment, please click the pink booking button or call the clinic to speak with our friendly reception team.
Our Staff Dr Gavin Andrews
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.
Read More Dr Eva Curley
Dr Eva is a GP in Annandale, Please call the clinic to book.
Read More Caren
Registered Nurse
Read More Dr Abid Vatani
Specialises in Women's Health including Mirena insertion and Children's Health .
Read More Dr Evangeline Capuano
Dr Evangeline is a GP in Townsville.
Read More Dr Hayley Waddell
Please call reception for bookings with Dr Waddell.
Read More Dr Jeremy Bott
Dr Jeremy Bott in an experienced GP in Townsville
Read More Dr Shyam Chatterjee
Dr Shayam is a GP in Annandale and is seeing new patients.
Read More Kelly
Registered Nurse
Read More Kim
Registered Nurse
Read More Lee-Anne
Registered Nurse - Chronic Disease Management (CDM) Nurse
Read More Lynne
Medical Receptionist
Read More Michelle
Practice Manager
Read More Scott
Medical Receptionist
Read More Shara
Medical Receptionist
Read More
Dr Gavin Andrews
Dr Gavin Andrews graduated with honour from Monash Medicine in Victoria in 1995.
Dr Eva Curley
Dr Eva is a GP in Annandale, Please call the clinic to book.
Caren
Registered Nurse
Dr Abid Vatani
Specialises in Women's Health including Mirena insertion and Children's Health .
Dr Evangeline Capuano
Dr Evangeline is a GP in Townsville.
Dr Hayley Waddell
Please call reception for bookings with Dr Waddell.
Dr Jeremy Bott
Dr Jeremy Bott in an experienced GP in Townsville
Dr Shyam Chatterjee
Dr Shayam is a GP in Annandale and is seeing new patients.
Kelly
Registered Nurse
Kim
Registered Nurse
Lee-Anne
Registered Nurse - Chronic Disease Management (CDM) Nurse
Lynne
Medical Receptionist
Michelle
Practice Manager
Scott
Medical Receptionist
Shara
Medical Receptionist
Welcome to SmartClinics Annandale Family Medical Centre
Our clinic is located at 152 Marabou Drive in Annandale.
There is Wheelchair access at the front entry of the clinic and a disabled toilet inside our clinic.
GP services
The highly experienced medical team at our practice is dedicated to providing you and your family with personalised, professional, quality healthcare across a wide range of medical and support services including women’s and men’s health, vaccination and immunisation programs as well as travel health and skin checks. Some of the other services the GPs provide include:
- Women’s Health
- Chronic Disease Management
- ECG’s
- Spirometry
- Preventative Health
- Immunisations
- Overseas Travel Advice and Vaccinations
- ABI’s
- Skin Checks
- Excisions
- Ear Syringing
- Iron Infusions
- Venesections
- Minor Procedures
- INR
Any procedures performed in association with your consultation will attract an additional fee. Should you require an estimation of cost, please speak to our admin staff.
Contacting your Doctor
As you will appreciate, the doctors are very busy during consulting hours and may not always be available to speak to you. They will endeavour to phone you back as soon as they are able to. If the matter you are calling about is URGENT, you should inform administration staff when you phone, they will transfer your call to the Registered Nurse who will assist with your enquiry.
Email Correspondence to doctors is not available.
Walk in appointments
Home Visits
Fees
CHANGES TO APPOINTMENT FEES FOR CHILDREN: Some GPs at this practice bulk bill children aged 4 and under however this is at the discretion of your doctor. Please talk to reception staff prior to the appointment if you would like to discuss fees.
CLICK HERE to view the current GP fee list.
Payment is required at the time of your consultation. A fee list is available at reception. Fees vary depending on the type of service and complexity of your consultation. For your convenience, payment can be made through Eftpos, cash or cheque.
No need to go to Medicare, we can process your rebate here.
Transferring Medical Records
If you would like your medical records transferred to another doctor, our policy is that a summary of your record is forwarded. Copies are forwarded directly to the doctor after we receive written authorisation signed by the patient and the new doctor. We hold the original records for medico-legal reasons. A fee may be charged to cover the costs in printing, posting and checking of the records – you will be notified if a fee is to be charged.
Repeat Scripts
Patients are required to make an appointment for all repeat scripts
Test Results
If your doctor has ordered pathology tests, it is important for you to follow up on the results. To follow up on your results, please call the surgery after 11:00am. Due to privacy laws, information regarding results will only be provided to the patient or parent/guardian. Staff are only able to give information that has been provided to them by the doctor, please do not ask them to interpret your results as this can only be performed by your treating doctor.
Radiology Results – An appointment is required to review xray results, xrays will not be stored at the clinic.
Appointments
This practice runs an appointment system. If your condition requires URGENT attention, please inform the staff and this will be triaged. If you require a longer appointment, please notify the reception staff so extra time can be allocated. We understand that your time is valuable and while we try to adhere to our appointment schedule, the unpredictable nature of medical practice is such that doctors sometimes run behind. We regret any inconvenience to you should this happen.
After hours appointments
Online Bookings and Reminders
Appointments can be made online by clicking the Book Online button located in the top right corner of this page or through the “Hot Doc“ app. Please give your consent if you wish to receive SMS reminders for your appointment
Recalling Patients
A recall system is utilised at the practice to ensure patients are recalled for procedures, tests and appointments. Our friendly staff will contact you via post or phone, so please ensure your personal details are up to date.
There is also a National Cervical Screening Register, Childhood Immunisation Register and Bowel Screening Register that the practice utilises. Please advise your doctor if you do not wish to be a part of these.
Patient Details
Our clinic is a Better Medical Practice. Patient information i.e. address, phone number and medical records held at this practice will not be released to any third party without your written consent. All staff are required to sign confidentiality agreements in order to maintain the security of confidential health records. For more information regarding the management of patient health information please click here.
Feedback
To ensure the continuity of high quality care, the practice welcomes feedback that will assist in maintaining our level of care. If at any time you are not satisfied with any part of your service/treatment, we encourage you to discuss your concerns with the Practice Manager
Complaints
Office of Health Ombudsman – 133 646
P.O. Box 13281, George St, Brisbane, 4003