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Medical Centres Open Easter 2024

Need to see a GP over the Easter long weekend?

All SmartClinics Family Medical Centres that are not listed below will be closed from Good Friday to Easter Monday, inclusive. However, some Brisbane SmartClinics Family Medical Centres will be OPEN over the Easter break in case you need medical assistance. New patients are welcome to book.

GP appointments are available at these Brisbane clinic locations this Easter:

SmartClinics Chermside  (07) 3177 9500

  • Good Friday – 7am to 9:30pm

  • Easter Saturday – 7am to  9:30pm

  • Easter Day (Sunday) – 7am to 9:30pm

  • Easter Monday – 7am to 9:30pm

SmartClinics Corinda (07) 3379 1303

  • Open on Easter Saturday only – 9am to  12:30pm

SmartClinics West End  (07) 3844 4111

  • Open on Easter Saturday only – 8am to  3pm
SmartClinics Mango Hill (07) 3177 9520
  • Open on Easter Monday only – 8.30am till 4.30 pm.

My Home Clinic for MyMedicare


If you would like to register with MyMedicare and choose our clinic as your preferred medical centre, you can now register online or in person at our clinic.

To register online:

First, you will need to start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app. Find our medical centre in the list of registered GP clinics in MyMedicare before you start. Our medical centre staff will then accept the registration in the MyMedicare system. For an easy guide, you can follow these steps to register. When registering online, if you cannot find our clinic in the list of medical centres that are registered with MyMedicare, please check back later in the month, as we may still be going through the set-up process in the system.

To register in person:

Alternatively, you can visit our medical centre and fill out a registration form at reception. By signing the form, you are giving consent to our medical centre staff to register you in MyMedicare. Our practice staff will then complete the registration in the MyMedicare system for you.

What is MyMedicare?

MyMedicare is a new voluntary patient registration model that will provide some extra Medicare benefits to all patients who have a Medicare Card or Department of Veterans’ Affairs (DVA) Veteran card. You will only receive these additional benefits by registering your preferred clinic with Medicare.

Patients who have had two face-to-face consults with GPs in the clinic in the past 24 months can register for MyMedicare from 1 October 2023.

Make our clinic your home clinic!

If you would like to choose our medical centre as your preferred home clinic, please follow these steps to register online or in person.

Does it cost anything to register?

No, registration is free and optional.

How will it benefit me?

The goal of MyMedicare is to strengthen the relationship you have with your preferred doctor and medical centre. Attending the same clinic and seeing the same GPs for your medical appointments will allow your chosen doctor to provide you with better ongoing care. You can still attend other clinics, however, you will receive some extra benefits at your chosen clinic. If you want to choose our medical centre as your ‘home clinic’, you will need to register with MyMedicare, select our medical centre and choose your preferred GP. We welcome our current and past patients to choose our medical centre as their preferred home clinic.

Other benefits you will receive include:

  • All registered patients will have access to longer MBS-funded telehealth consultations (telephone calls) with GPs at your registered ‘home clinic’ (Levels C & D). This means you and your GP can have more in-depth conversations (over 20 minutes) about your health. Medicare will provide a larger rebate for these longer telehealth consults to help make it more affordable for you, but only at your registered home clinic (excludes SmartClinics Annandale clinic).

These initial benefits for registered patients will be expanded by the Australian Government over time, so registering our medical centre as your preferred ‘home clinic’ is important.

Do I need to register?

No, registration is voluntary. You can choose not to register, but you will miss out on the extra Medicare benefits that you could be receiving by choosing our medical centre as your preferred ‘home clinic’.

When will registrations open and close?

All patients can register for MyMedicare from 1 October 2023. There is no close date or deadline to register.

Can I register with more than one clinic?

No, the goal of MyMedicare is to help strengthen the relationship you have with your preferred medical centre and doctor. Children are exempt from needing to have visited their GP twice in the past 24 months.

Do I need to register children?

Registration is optional for all patients. If you want to receive the MyMedicare benefits for your children, you will need to register each child with MyMedicare and choose their preferred clinic and GP.

A parent/guardian must register a child under 14 years and provide consent on their behalf. This will need to be completed at the practice via the paper form only. 

Young people aged 14 to 17 years can register and provide consent without a parent/guardian. If a parent or guardian registers a minor aged between 14 and 17 years, the minor will need to tick a box declaring they have provided informed consent.

Am I “locked in” to a clinic once I register?

No. You can visit any medical centre or doctor you like; however, you will only receive the extra Medicare benefits at your chosen ‘home’ clinic. If you change your mind, you can also unregister at any time.

More information is available here: https://www.health.gov.au/our-work/mymedicare?language=en

2023 EKKA Holiday Doctor Appointments

2023 EKKA public holiday is Wednesday, 16 August

The Royal Queensland Show (Ekka) is Queensland’s largest and most loved annual event, attracting on average 400,000 people. Run by the RNA and staged at its original birthplace, the Brisbane Showgrounds, the Ekka brings the country and city together for a true celebration of agriculture.

Ekka People’s Day is officially the Royal National Agricultural (RNA) Show Day and a public holiday in Brisbane only.

In 2023, the EKKA public holiday will be Wednesday, 16 August.

Most medical centres in Brisbane will be closed for the EKKA public holiday, however these clinics below will have GP appointments available.

SmartClinics Chermside (Open 7am – 9:30pm)

Click here for clinic and booking information at SmartClinics Chermside. Note public holiday fees apply.

SmartClinics Pullenvale (Open 9am-2pm)

Click here for clinic and booking information at SmartClinics Pullenvale. Note public holiday fees apply.


Doctors available on EKKA public holiday 2023

2023 EKKA public holiday is Wednesday, 16 August

The Royal Queensland Show (Ekka) is Queensland’s largest and most loved annual event, attracting on average 400,000 people. Run by the RNA and staged at its original birthplace, the Brisbane Showgrounds, the Ekka brings the country and city together for a true celebration of agriculture.

Ekka People’s Day is officially the Royal National Agricultural (RNA) Show Day and a public holiday in Brisbane only.

In 2023, the EKKA public holiday will be Wednesday, 16 August. 

Most medical centres in Brisbane will be closed for the EKKA public holiday, however these clinics below will have GP appointments available.


Click here for clinic and booking information at SmartClinics Chermside. Note public holiday fees apply.


Click here for clinic and booking information at SmartClinics Pullenvale. Note public holiday fees apply.


2022 Christmas Holiday Clinic Hours

Here are our 2022 Christmas Holiday Opening Hours for all SmartClinics Medical Centres.

It can be difficult to find Medical Centres that are open on Christmas holidays. Luckily, many of our Family Medical Centres across Queensland remain open over the festive season. Some clinics even offer late night and weekend appointments which could save you a trip from going to your local emergency department to see a Doctor. Hours below are subject to change.

CLICK HERE to view the full list of clinic hours for these holidays.

Accidents do happen and people can fall sick at any time of year. Our Doctors are here to help you in case the unexpected happens. If you need to see a GP after hours or on a weekend click here for a list of our After Hours Medical Centres. Note these times may be affected by the Christmas Season.

Doctors Open on 22nd September 2022

National Day of Mourning for Her Majesty The Queen

For 2022 only, a public holiday is appointed for 22 September 2022.

This means many family medical centres and GPs will be closed across Queensland, however a number of SmartClinics Family Medical Centres will remain open on Thursday 22nd September for the National Day of Mourning for Her Majesty The Queen.

If you are looking to book a GP appointment on Thursday 22nd September 2022, the following Brisbane Medical Centres will be open on the National Day of Mourning:

SmartClinics Pullenvale Family Medical Centre: 9am – 2pm
SmartClinics Walton Bridge Family Medical Centre: 8-12pm
SmartClinics West End Family Medical Centre – 8am – 4pm
SmartClinics Annerley Family Medical Centre: Call clinic to confirm opening hours
SmartClinics Chermside Family Medical Centre: 7am – 9.30pm

These Doctors will be OPEN with both telehealth and in-clinic GP appointments available in Brisbane on Thursday 22 September 2022.

To make a booking at one of these Brisbane Medical Centres please book online or call the clinic. Clinic details can be found by clicking here.

What does skin cancer look like?

Australia has one of the highest rates of skin cancer in the world. In Australia, most skin cancers are caused by exposure to UV radiation in sunlight. Skin cancers can affect anyone, but the risk increases significantly as you get older.

While SmartClinics Doctors encourage everyone to have an annual skin check, it’s also important to check your own skin once a month so you’ll notice quickly if any changes occur. We can all take control of monitoring our own skin regularly to avoid skin cancers from going undiagnosed.

But what does skin cancer look like?

If you have moles, lumps or freckles on your skin, it’s important to know what to look for when checking your own skin for any changes. A simple guide is to follow the ABCDE of melanoma detection – the most serious form of skin cancer. Find out what to look for using this easy guide here

If you can’t see a mole or spot on your back, ask a friend to inspect it for you. Early detection can make all the difference in the world, with about 95% of skin cancers being treatable if found early.

Why the heavy focus on skin cancer in Australia?

Skin cancer accounts for about 80% of all newly diagnosed cancers in Australia.

So, let’s look at the 2021 statistics (source Cancer Australia):

  • 16,687 new cases of melanoma of the skin were diagnosed in Australia
  • That’s 11.2% of all new cancer cases in Australia for that year
  • 1,315 died from melanoma of the skin or 2.7% of all deaths from cancer

If you haven’t had your skin checked in the last year CLICK HERE for a list of SmartClinics Doctors who are highly experienced in performing skin checks, then use the drop-down field to select your location.

Telehealth Appointments At SmartClinics

The efficiency and effectiveness of Telehealth Appointments have risen to the forefront of medical practices with the recent need for contact-free medical consultations for both doctors and patients.

At SmartClinics, we’ve found Telehealth Appointments to suit our patient’s busy schedules and still care for your health by ensuring you receive medical advice, certification or referrals as you need.


What is a Telehealth Appointment?

A Telehealth appointment offers you the opportunity to discuss your medical concerns with your trusted SmartClinics doctor directly over either a phone or video call and from a location and time most convenient and comfortable for you. 

Just like regular in-clinic consultations, the Telehealth Appointment service gives you the opportunity to speak to a medical professional and seek advice for general health concerns.

When you feel unwell, leaving the comfort of your home to visit the doctor can be inconvenient and overwhelming. SmartClinics offers Telehealth Appointments as an option to assure you can consult with the doctor without risking your health or the health of others.


What health issues are suited for a Telehealth Appointment?

A Telehealth Appointment is the right consultation type for you if you are after medical advice for milder issues such as a common cold or flu symptoms, insect bites, a pre-existing condition, discussion of results and referrals, or require a medical certification or prescription refill.

If you are unsure whether a Telehealth appointment is right for your health concerns, your local SmartClinics medical centre will be able to advise whether a remote call or in-clinic consultation will be most helpful for you and your doctor. 


What health issues are not for a Telehealth Appointment?

Whilst a Telehealth Appointment feels just like a regular appointment, there are some conditions or concerns that an in-clinic appointment would be better suited for. We recommend booking to see your doctor in person if you are not an existing patient or haven’t been seen at the clinic in the last 12 months, require skin checks or minor procedures, or if you do not currently have access to a smartphone to enable video calls for longer and more complex consultations.


How does a Telehealth Appointment work?

Once you book your Telehealth Appointment, your local SmartClinics practice will provide you with the information you need to have a seamless appointment. This will include assuring your practice is using the correct contact details.

At the time of your appointment, your local practice will make contact with you to begin your appointment. Please be available to talk to the doctor in a private setting.


What does a Telehealth Appointment cost?

Most often, a Telehealth consultation will cost the same as an in-clinic appointment. This means you can access medical advice and care from home with no additional costs, or the price of commuting to your local clinic. 

However, please contact your local clinic or medical provider to know if a fee may apply. In order to be eligible for a Medicare rebate, the person who has the health problem should be present on the call, e.g. an appointment regarding a child, must have the child present.


Talk to your GP Remotely Now

If you believe a Telehealth call is suitable for you and the treatment you require from your next doctor visit, contact your local SmartClinics medical centre to book a Telehealth consultation. Discover if your local practice offers Telehealth Appointments and understand the consultation options available to you from home.

2021: Brisbane Doctors open on Christmas Holidays

Looking for Doctors open on Christmas Holidays, Sundays or after hours in Brisbane?

It can be difficult to find Medical Centres that are open on Christmas holidays. Luckily, many of our Family Medical Centres across Queensland & Tasmania remain open over the festive season including Christmas Eve, Boxing Day and New Year’s Day. Some clinics even offer late night and weekend appointments which could save you a trip from going to your local emergency department to see a Doctor.

Open on Christmas Eve, 24 December 2021

  • BRISBANE: Annerley, Arundel, Carseldine, Chermside, Clayfield, Corinda, Deception Bay, Ferny Grove, Ipswich, Mango Hill, Pullenvale, Taigum, Toowong, The Gap, Walton Bridge in The Gap, West End.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Christmas Day, 25 December 2021

  • All Clinics Closed

Open on Boxing Day, 26 December 2021

  • BRISBANE: Chermside, Walton Bridge in The Gap.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Open on Monday, 27 December 2021

  • BRISBANE: Annerley, Chermside, Walton Bridge in The Gap.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Open on Tuesday, 28 December 2021

  • BRISBANE: Annerley, Chermside, Pullenvale, Walton Bridge in The Gap.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Open on New Year’s Eve, 31 December 2021

  • BRISBANE: Most clinics will be open for a shorter period of time than standard hours.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Open on New Year’s Day, 1 January 2022

  • BRISBANE: Chermside.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Open on Sunday 2 January 2022

  • BRISBANE: Annerley, Chermside, Pullenvale, Walton Bridge in The Gap, West End.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Open on Monday 3 January 2022

  • BRISBANE: Annerley, Chermside, Pullenvale.
  • BOOKINGS: To view opening times, clinic phone numbers and addresses, click here then choose your preferred location.

Accidents do happen and people can fall sick at any time of year. Our Doctors are here to help you in case the unexpected happens. If you need to see a GP after hours or on a weekend click here for a list of our After Hours Medical Centres. Note these times may be affected by the Christmas Season.

COVID-19 Vaccinations

Where can I get a COVID-19 vaccine?

The SmartClinics Medical Centres below provide COVID-19 vaccines. Please read the list below to see how to book your vaccine at one of our clinics.

Book your vaccination appointment by calling one of the clinics below. Most clinics take phone bookings only.

Boosters and additional doses – COVID-19

It’s important to keep your COVID-19 vaccinations up-to-date, which means having all boosters you are eligible for.

Getting boosters will provide an extra layer of protection against COVID-19.

Additional doses are for severely immunocompromised people as part of their primary course. Additional doses are not the same as booster doses.

You can read more about when to get your booster or additional doses on the Queensland Government website here: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/covid-19-vaccine/get-vaccinated/boosters

Alternatively, speak with your GP about booster and additional doses today.

How much will the vaccine cost? 

COVID-19 vaccines will be free for all Australian citizens, permanent residents and temporary visa-holders as per the Australian COVID-19 Vaccination Policy.


Closure of Alexandra Hills Clinic

Dear Patients of SmartClinics Alexandra Hills,

We regret to inform you that SmartClinics Alexandra Hills Medical Centre has permanently closed. The COVID-testing facility at Alexandra Hills has also permanently CLOSED. Please click here to find your nearest Respiratory clinic.

If you would like to continue your care with Dr Eugenia Haller for a standard GP appointment, you can continue to see Dr Haller at Sunstate Family Practice in Victoria Point.


Address: Bunker Road (behind the Cinema), Victoria Point
Phone: (07) 3207 7744
Website: https://sunstatefamilypractice.com.au/

Clinic hours are Monday to Thursday from 8am to 6:30pm, and Fridays 8am to 5pm. Saturday: 8am to 1pm (by appointment). Closed on Sundays & Public Holidays.

For privacy reasons, patient records cannot be released directly to patients, however, if you would like us to transfer your healthcare records to Dr Haller at Sunstate Family Practice, please complete the form below…


Step 1:
Download and print this form: Transfer of Medical Records

Step 2:
Once you have completed the form, send it to us by email to alexandrahills@smartclinics.com.au

We will process your form and facilitate the transfer directly with Sunstate Family Practice at no cost.

If you have any questions or concerns, please call us on (07) 3824 3882.

Warm regards,

The Team at SmartClinics and Dr Haller.


We now have a new Holter Test available at SmartClinics Mango Hill

A Holter monitor is a monitor you can wear on your waistband with electrodes that attach to your skin to help doctors monitor your heart beat for 24 to 48 hours.

It allows us to keep a closer eye on what your heart is doing over a longer period than an ECG for example.

Have you been feeling?

  • Dizzy?
  • Short of breath? 
  • Have chest pains or palpitations?

If you are experiencing any of these symptoms you should speak with your doctor today.

Which doctors at SmartClinics Mango Hill offer the service?

All of our doctors can request the test if you’re experiencing symptoms such as palpitations, dizziness, chest pain or shortness of breath. The doctors at Mango Hill will advise you upon consultation.

What is the out of pocket cost?

The Holter Test itself is bulk billed to Medicare with a small $25 treatment room fee.

How long do I have to wear the device and do I take it home with me?

The lovely nurses at Mango Hill will fit the Holter monitor on to your chest and under their instructions you will take the device home and wear it for 24 to 48 hours.

How do I know I need the device and does a doctor need to recommend it?

If you agree to the above symptoms, please speak with your GP and they will advise you. Your doctor will need to refer you for the service.

Do other doctors offer this service?

QML does offer this service but they have long waiting times which can be more than 2 weeks. Mango Hill has implemented this service to ensure our patients have this service available for our patients.  

How do you book for this service?

Your GP will need to refer you for this service. Just call and book an appointment with one of the nurses at clinic. Once you have seen your doctor, a referral will be written, and an appointment can be made from there.

Can I get more information about this service?

Yes, we have fliers available in our clinics for you to read while you wait or take home with you.


Also available at our SmartClinics in Mango Hill is an echocardiogram


What is an echocardiogram

An echocardiogram is a test that uses ultrasound to show how your heart muscle and valves are working. The sound waves make moving pictures of your heart so your doctor can get a good look at its size and shape. You might hear them call it “echo” for short.

Why Do I Need an Echocardiogram?

Your doctor may order an echocardiogram to:

  • Look for heart disease
  • Monitor heart valve disease over time
  • See how well medical or surgical treatments are working

The doctors at the Mango Hill clinic will decide which of the above tests is right for you depending on your situation. Book an appointment with our SmartClinics Mango Hill Medical Centre and speak to a doctor today.


Ovarian Cancer – do you have the symptoms?

Ovarian cancer is the eighth most common cancer in Australia, and yet it is one of least talked about. Many women don’t know the risks or warning signs.

During the month of February, we are proudly wearing the teal ribbon and sharing our insights for a better understanding of ovarian cancer, and to show our support for patients who have been diagnosed.

What is ovarian cancer?

Ovarian cancer is a term used to describe a cancerous (malignant) tumour occurring in one or both of the ovaries.

The ovaries are two almond shaped organs that form a part of the female reproductive system, including the vagina, fallopian tubes and cervix. The ovaries produce the hormones estrogen and progesterone, and contain cells that develop into reproductive eggs called ova.

What are the types of ovarian cancer?

Ovarian cancer falls into three categories because they behave differently, and they require different treatment.

Epithelial tumours are the most common, found in the cell lining in the epithelial layer (surface layer) occurring in about 90% of all diagnosed cases.
Germ cell tumours are most rare and account for 5% of ovarian cancers.
Stromal cell and other rare types include sex-cord stromal cell, stomal tumours and sarcomas.

With more than 200 rare forms of cancer identified, there are hospitals, cancer centres and specialist clinicians that continue to research and develop new ways to prevent, treat and manage ovarian cancer.

At SmartClinics we are dedicated to helping women and families understand and manage ovarian cancer from diagnosis through to ongoing patient care.

What is my risk of ovarian cancer?

The exact causes are unknown but there are some known factors, that may increase the risk of developing ovarian cancer:


Ovarian cancer can happen at any age but it is most common in women who have been through menopause. The average diagnosed age is 64 years.


Biological traits passed on through one generation to another has been identified as a causefor approximately 20% of women diagnosed, these include:

a strong family history of ovarian, breast or other cancers (colorectal or endometrial)
a higher incidence of BRCA mutations than the general population

Other factors.

Research has shown that other factors may increase the risk of ovarian cancer:

having endometriosis, a previous breast cancer or diabetes
use of hormone replacement therapy (HRT)
being overweight
women who have not had children have a slightly higher risk

What are the signs and symptoms of ovarian cancer?

There is no early detection sign for ovarian cancer. While many symptoms may be caused by less serious medical conditions, you recommend visiting your GP for any persistent ailments such as:

increased abdominal size or persistent bloating
abdominal or pelvic pain
needing to urinate often
feeling full after eating a small amount

With additional symptoms of:

changes to bowel habits
unexplained weight gain or loss
excessive fatigue
lower back pain
Indigestion or nausea
Bleeding after menopause or in between periods


Is there any way I can reduce the risk of ovarian cancer?

Risk, prevention and management should always be discussed with a GP that knowns your full medical history and can assess the right plan for you.

Research indicates there is a reduced ovarian cancer risk from certain factors:

surgically removing the ovaries and fallopian tubes
having children
using oral contraceptives

Whatever you do, don’t stay at home and worry, come on in and talk to us. Our friendly GP’s will advise the fully examine any symptoms and begin a process to alleviate any concerns.

At SmartClinics our women’s health GP’s are committed to raising awareness and supporting women with any ovarian cancer queries or concerns. Please don’t be shy about discussing ovarian cancer with us. Your health is of paramount importance to us and we are here to support you.

CLICK TO VIEW OUR WOMEN’S HEALTH DOCTORS http://www.smartclinics.com.au/dr-search/?_sft_docspecialities=womens-health-including-reproductive-health

About COVID-19 Vaccines in Australia

The coronavirus has affected our lives dramatically over the last twelve months, here in Australia and globally. The availability of a vaccine that can protect us against coronavirus infection and enable us to enjoy a normal life again, including travel has been welcomed by our community.

At Smart Clinics we support the vaccine, we believe it is safe and we believe it will enable our lives to return to normal. We hope to be involved in the roll out.

Before being approved, COVID-19 vaccines must be shown to be highly effective at preventing infection from the coronavirus and will have undergone careful analysis of clinical trial data, ingredients, chemistry and manufacturing.  It will then be approved by the TGA.

Which vaccine types will be available in Australia?

Australia has entered into 4 separate agreements for the supply of COVID-19 vaccines, if they are proved to be safe and effective. The Australian Government are providing daily updates about which of these vaccine types are approved, how many doses are made available – and when. The information is changing daily, and this page will be updated accordingly.

At this stage, the only vaccine to be approved in Australia is Pfizer-BioNTech vaccine, which is expected to be made available to Phase 1a patients in mid-to-late February, primarily in hospitals.

The AstraZeneca vaccine is currently in phase 3 of clinical trials, and if successful, is expected to be made available to Phase 1b patients in March 2021.

The Australian Government has set out five rollout phases, giving priority to those in higher risk groups as follows:

  • Phase 1a – frontline healthcare workers, aged care and disability care residents, quarantine and border workers.
  • Phase 1b – elderly adults aged 70 years and over, other health care workers, Aboriginal and Torres Strait Islander people over 55, younger adults with underlying medical conditions, including those with a disability, critical and high risk workers including defence, police, fire emergency services and meat processing
  • Phase 2a – adults aged 50 – 69 years, Aboriginal and Torres Strait Islander people 18-54, other critical high risk workers
  • Phase 2b – rest of adult population and a catch up of any Australian unvaccinated from previous phases
  • Phase 3 – under 18’s if recommended

Phase 1a: Pfizer/BionTech vaccine

As of 25th January 2021, the Pfizer/BionTech vaccine is approved for use by the TGA and will be given in order of priority for the most vulnerable groups; frontline healthcare workers, aged care and disability care residents, quarantine and border workers.

Due to the unique storage temperature requirements of minus 70 degrees Celsius,it will be primarily be available to hospitals that can accurately store the vaccine in Phase 1 of the National Rollout.

Phase 1b: AstraZeneca vaccine

The TGA is yet to give final approval for the AstraZeneca vaccine to be administered.

Developed by The University of Oxford, the AstraZeneca vaccine national doses are made locally in Melbourne, Victoria. Manufactured by biotechnology company CSL.

  • Australia has secured 53.8 million doses of this vaccine
  • 3.8 million doses will be delivered to Australia in early 2021
  • 50 million doses will be manufactured in Australia in monthly batches. CSL will manufacture these doses on behalf of AstraZeneca.

How has the AstraZeneca vaccine been tested?

All vaccines must enter several rigorous stages of research trials. The CSIRO partnered with CEPI to test the AstraZeneca vaccine in pre-clinical animal trials in Australia. Phase 1 and 2 clinical trials are complete, with Phase 3 underway in the UK, US, Brazil and South Africa. There have been millions of doses safely administered in the UK and India.

What are the risks and side effects?

Like other vaccines, some patients may experience minor side effects. Serious reactions, such as allergic reactions, are very rare. Common reactions to vaccination (as listed onhttps://www.health.gov.au/) include:

  • pain, redness and/or swelling where you received the needle
  • mild fever

You will be required to wait at the clinic after your vaccination appointment for a period of time to be monitored for any side effects. If you have any concerns about the vaccine, ask your doctor or nurse.

How can I book my vaccination?

Bookings or reservations for the COVID-19 vaccine are not yet available.  As mentioned above, there will be five rollout phases for the vaccine, giving priority to those patients in higher risk groups as follows. The Australian Government has indicated that appointments will have to be made via a National booking system of which details will be made available at a later stage. This page will be updated as more information is released.

You may be vaccinated at a hospital, a dedicated vaccination site, or approved GP surgeries and pharmacies.   Exact locations of where you can get vaccinated are still being determined and are subject to Government approval.  Details of any approved SmartClinics Medical Centre locations offering the vaccination will be available on this page once determined.

If you have any questions or concerns regarding the COVID-19 vaccine, please ask your SmartClinics Doctor at your next routine GP appointment.  We will regularly update our website as soon as we have confirmed information for you.

For general bookings only, please click here.

SmartClinics & Better Medical Shift Gears

Queensland-based SmartClinics, and Adelaide’s Better Medical have combined this week to become the fifth-largest general practice platform in the country, encompassing 64 clinics and 450 doctors.

The combination was made possible with private equity firm Livingbridge joining existing majority shareholder Genesis Capital to become a significant shareholder in the combined business. Livingbridge’s experience in the healthcare industry is complimentary to Genesis’ who is Australia’s specialist healthcare investment firm.

“While we have an ambitious organic and acquisitive growth plan, size is not what defines us” said SmartClinics CEO, Dr Michael Caristo.

“The importance of clinical quality and excellence is deeply embedded in the philosophies of both our businesses. In combining SmartClinics and Better Medical we have created a significant positive force in the Australian general practice market.”

Under the new structure, Dr Michael Caristo will return to the Board and continue playing an active role in the combined businesses future. Better Medical chief executive Jeremy Stones will assume the position of CEO.

SmartClinics GP Partners remain important shareholders in their clinics and, from a patient viewpoint, there will be minimal change.

“SmartClinics’ fast response to COVID and ability to adapt quickly in the peak of the pandemic has made us even stronger and a more cohesive team than ever before. This new collaboration with Better Medical will only make us stronger yet again as we learn from each other” said Michael.

A Proud Partnership with BetterHealth+

SmartClinics Family Medical Centres is thrilled to announce a new partnership with one of Australia’s leading allied health organisations, BetterHealth+. This collaboration will support our General Practitioners around the nation by providing their patients with better access to a broad range of allied healthcare services within the same clinic location. This is excellent news for our GPs and our patients alike who understand the value of having access to holistic care – all in the one place.

Chief Operating Officer at SmartClinics, Ben Howat, was drawn to the BetterHealth+, and The Better Health Generation Group due to their friendly and experienced team of allied health professionals who deliver tailored, practical and evidence-based treatment to suit individual needs and circumstances.

BetterHealth+ gives clients the opportunity to access psychology, physiotherapy, speech pathology and occupational therapy services in the convenience of a general practice environment. The organisation will also be looking to expand their service offering to include exercise physiology and podiatry services in 2021. BetterHealth+ is powered by The Better Health Generation, a global allied health services provider operating across Australia and the UK. Learn more about BetterHealth+ by clicking here 

Find them also on Facebook and LinkedIn




Can’t grow a Mo’? Got no mo-ney?

Here are 5 other ways you can support Movember this November…

Every November, Movember fundraisers around the world aim make a difference in men’s lives – targeting mental health and suicide prevention, prostate cancer and testicular cancer. Some grow a moustache, some walk or run to raise money. But how can you show your support if money is a bit tight, or the mo ain’t gonna grow?

There are other ways you can be a Mo Bro or Mo Sister by taking care of yourself and those around you.. here’s how:

1) Keep your good mates close.

It’s been a tough year. Spending time with friends that you trust and make you feel good, is important for mental health. Being social, staying active and checking in on each other offers vital support. Even if you feel fine, make sure your mates are too.

2) Nutty about nuts.

Testicular cancer is one of the most common form of cancer in young men around the world, but around 70% of men don’t check their testicles regularly. Guys, how well do you know your nuts? Get to know them and you may be able to feel when something is not feeling right for you. Have a good feel and check them regularly. Women, let your partner know this is something they should be doing regularly.

3) I like to move it, move it.

Grab your mates this week and get moving – hit the beach or start playing a weekly social match of soccer or cricket. Exercise plays a crucial role in Aussie bloke’s health, happiness and the potential to live longer. On average, one in eight men experience depression and regular, consistent exercise has shown to be essential for positive mental health. One hour a week of exercise is said to help prevent depression.  Also, you could incorporate some regular exercises into your routine like cycling to work, taking the stairs each day, or popping out of the office for a few minutes for fresh air and a short stretch.

4) Talk more.

We all love a good story. But sometimes, it is our turn to ask, listen and support. We may not have a solution or even the best answer but simply by ‘being there’ and showing we care can often give someone the confidence to get through tough times. 70% of men say their friends can rely on them for support, but only 48% say that they rely on their friends. In other words: we’re here for our mates, but worried about asking for help for ourselves. Reaching out is crucial.

5) Don’t be afraid of your prostate check!

Many men have prostate cancer withing experiencing any symptoms or signs of prostate cancer and is often detected by a doctor during a routine check-up. Men, if you are 50 or over, talk to your doctor about prostate cancer and whether it is right for you to have a PSA test (it’s even covered by Medicare!). A PSA test is a simple routine blood test and used to measure Prostate specific Antigen (PSA) concentration in the blood. Only men have a prostate gland. Women – please reminder your partner to ask their GP about this important test.

And remember, at SmartClinics our dedicated men’s health doctors offer private and confidential support with any physical and mental concerns facing men of all ages.

Click here and make an appointment with a men’s health doctor now.

Help for patients with depression

GP & Nurse-led support for patients with anxiety, depression or mental health conditions

If you are concerned about your own mental health and emotional well-being, or that of a family member, a great first step is visiting a GP who has a special interest and experience in this area. They will help guide you through your options, and let you know which therapies and treatments are available.

One of these options may be a mental health care plan (MHCP) – this is a great way of getting the support you may need.

 Don’t be afraid to ask your GP about mental health care plans – we all need support at times.

A mental health care plan may include access to a psychologist, therapist, social worker, or mental health nurse. Sessions with an accredited mental health professional (except a psychiatrist) can be rebated by Medicare if you have a mental health care plan and can include 20 subsidised sessions with healthcare professionals that are private and personalised for your own needs. 


Helen & Lynn are highly experienced Credentialed Mental Health Nurses (CMHN) and have has answered some common questions below regarding these specially designed care plans.

Q: How do I know if I qualify for a mental health care plan?

A: You will first need to see a GP to discuss your current situation and requirements to determine if a mental health care plan can benefit you. They can then refer you to a specialised Psychologist, Psychiatrist Mental Health Nurse, or counsellor, depending on your needs. Your GP will complete a Mental Health Care Plan and refer you to an appropriate service.

Q: How many appointments will I get as part of the plan?

A: Depending on which service you are referred to will determine how many appointments you are eligible for.

Medicare rebates are available for up to 20 sessions over 12 months with a psychologist, mental health social worker or accredited counsellor depending on your individual requirements.

Q: How much will it cost me to get a mental health plan?

A: There may be a small out of pocket fee for preparing a mental health care plan as most of the cost is covered by Medicare. While it can include up to 20 sessions, you can’t get Medicare rebates for all 20 sessions in one go. After the first 6 appointments, if you feel that you would like to continue with the program, you need to see your doctor again for a mental health plan review and another referral.

Q: What happens in my first consultation with you (as a mental health nurse?)

A: The health professional you are referred to will ask a lot of questions to help them understand your individual circumstances, and then work with you to develop a plan to help you on your road to recovery. Sometimes the health professional will decide that the service you have been referred to may not be the best one and will get help from other health professionals. You will be involved in the development of the recovery plan and will be able to ask questions about your care, and what you expect to have happen. You will be able to have other support people included in your appointments if you choose. All the information collected by the health professional is confidential and is not given to anybody else unless you agree to it.

Q: How often do I need to come back to see you about my care plan?

A: The health professional that you are referred to will determine how often you need to see them. This will affect how often you need to see your GP to get updated referrals. Under the Medicare system, you can see your health professional 6 times before you will need to see your GP again for a review and another referral for more sessions. You can have up to 20 sessions within 12 months.

Q: What kind of advice and tools will I get from this plan to help me?

A: You will receive advice and education about mental illness, what it is, how to manage it and what to expect. There are many tools used to support people’s mental health and you will be taught skills and techniques that are individually tailored to your specific needs. These tools may include how to manage your mood, stress, thoughts and feelings, how to reduce stress/ anxiety, and how to understand what is happening to you. Treatments and strategies may include meditation, mindfulness, and therapies including CBT, DBT, EMDR, and ACT to assist with managing and learning how to cope with symptoms of mental illness.

Q: Will the care plan include drugs for my condition?

A: We may include using medication to help manage your individual situation. This will be assessed by your GP, and we offer advice about the medications that might be used. Not everyone will use medication and often mental illness is managed without medication.

Q: What’s your best advice for someone who is struggling with mental health right now? 

A: There is no “right or wrong” with mental illness. It often isn’t as easily diagnosed or treated as physical illness can be.

There is never a “right time” to seek help from your GP for help or advice. If you feel that you are not coping well, seek support from your GP.

There is no problem at all with having a discussion with your GP and being referred to a Mental Health Expert, even if you think there is nothing wrong… a listening ear is sometimes all we need. We all need help at times to care for ourselves and our mental health is no different…in fact, it is more important than anything else.

Learn how to recognise some of the signs of possible mental illness

Signs in adults may include:

  • Unexplained changes in moods/ thoughts/ feelings
  • Feeling really happy or really sad for no good reason
  • Feeling hopeless/ helpless and unable to make things better
  • Poor sleep patterns (oversleeping/ under-sleeping, frequent waking, unable to go to sleep/ stay asleep)
  • Increased irritability/ frustration with normal activities and unable to change
  • Changes to significant relationships (without recognised cause)
  • Unexplained sounds/ smells/ sights
  • Excessive worry about things that would normally not bother you much
  • Strange beliefs/ ideas/ thoughts… even though you might feel they are so true/ real
  • Social withdrawal
  • Changes in eating habits, overeating, under-eating, binging/ purging
  • Suicidal/ self-harm thinking
  • Increased “at risk” behaviour
  • Unexplained physical illness/s
  • Increased substance/ alcohol use or using these for the first time in excessive amounts
  • Increased prescription medication use without other explanation

Signs in children may include:

  • Changes to normal routines
  • Changes to regular sleep patterns
  • Changes in eating habits, overeating/ undereating/ changes to dietary preferences
  • Difficulty going to/ learning at school/ concentrating
  • Falling out with friends/ family/ siblings
  • Not wanting to do regular activities
  • Persistent anger/ sadness/irritability outside of normal
  • Preoccupied with their thoughts and don’t participate in regular conversations, etc.
  • Self-harm activity, e.g. cutting
  • Talking about suicide/ death…outside of normal conversation
  • Frequent unexplained physical illness, e.g. stomach pain, headache
  • Changes in mood, personality, behaviour
  • Hyperactivity
  • Persistent nightmares

It is important to know that children can benefit greatly from having a mental health care plan developed, and they can work through many troubles and worries with the help of a psychologist.

If you are very worried about someone close to you, or yourself, being at risk of acute harm and you’re in Queensland, please call the Mental Health Access Line on 1300 642 255 (available 24 hours a day), or Lifeline on 131 114.

How to check for early signs of bowel cancer?

Checking your poo while in the loo could save your life.

Changes in your toilet habits can be early signs of bowel cancer. Poo checks may not be something that you do on a daily basis- or want to do- but here at SmartClinics we highly recommend you make them a part of your weekly self-care routine. If found early, Bowel cancer is one of the most treatable forms of cancer which is why we have created an easy-to-follow guide to help you to identify any early signs or symptoms.

How often should I check my poo?


Bowel habits are different for each person and can be anywhere between three times a day to three times a week. Only you can know what is normal for you. Given that there is anywhere between 3 and 21 visits to the toilet a week, we suggest you pick one and follow our poo check below. It’s that simple.

What is bowel cancer?


Bowel cancer starts in the bowel, affecting any part of the colon or rectum – and without detection can spread to other organs.
Most bowel cancers begin as non-threatening (benign) growths, known as polyps, on the wall or lining of the bowel. Polyps are usually harmless, however they can become cancerous (malignant) if left undetected and can become life-threatening tumours.

Prevention is our No1 priority. Self check + GP check = diagnosis + treatment

How common is bowel cancer?


It is Australia’s second deadliest form of cancer. It is very common!
Each week 80 Australians die from bowel cancer, claiming the lives of approximately 5,375 Australians every year.
About 1,400 people diagnosed are under the age of 40.
You are never too young to have bowel cancer, which is why regular self-checks are essential to stay in optimum health.

Is bowel cancer treatable?


Yes, early diagnosis and treatment is possible.
If you can identify with what is normal and NOT normal with your bowel movements, you will be able to recognise any unusual signs that can be assessed by your local GP here at SmartClinics.
Only YOU know what is a healthy poo and a normal toilet activity – for YOUR body.

How do I check for bowel cancer?


When you think about how long you spend on the toilet every day, an extra two seconds for a poo check should not be an inconvenience. It is a vital part of your self-care routine.

The next time you visit the loo, check for these 4 top toilet troubles..


  • Are there any changes in your bowel habits, such as needing to go to the toilet more frequently?
  • Is this combined with looser or more diarrhoea like stools?
  • Is there blood in your poo or sudden rectal bleeding?
  • Is there a change in the appearance of your poo, such as mucus or narrower?

Are any of these symptoms occurring at the same time as:


  • Unexplained anaemia causing tiredness, weakness or weight loss
  • Abdominal pain or swelling
  • Not all of these symptoms indicate bowel cancer, as medications or lifestyle may affect your bodies changing habits.
  • However, if any of the symptoms persist for more than two weeks, you must see your local GP to discuss these changes.

How do you test for bowel cancer?


Your GP will discuss with you the best options based on your age, family history, hereditary conditions and personal health.

There are two common tests to diagnose bowel cancer.

  • Screening. From the age of 45 our GP’s can offer an in-home screening test called a Feacal Immunochemical Test (FIT). This involves taking a small sample of poo and sending it to a pathology laboratory. This test checks for blood in your samples. The results given to you by your GP, will determine the next steps.
  • Colonoscopy. In order to take a look inside of your bowel and make a confirmed assessment, a colonoscopy is performed under local anaesthetic at a hospital. It is a short process and involves a thin tube featuring a tiny camera, checking inside your bowel for any polyps or unusual growths.

Our GP will follow up with results and a treatment plan if needed. At Smart Clinics we take care of you during this discreet process and walk you through every step of your testing and treatment journey.

Is it possible to reduce the risk of bowel cancer?


Yes. Combining your lifestyle habits with screening and self check-ups can influence the outcome of bowel cancer.

Lifestyle habits you can modify:


  • Quit smoking.
  • If you choose to drink alcohol, limit your intake.
  • Avoid a diet of processed meats and moderate your red meat consumption.

Lifestyle habits for optimum health:


  • Eat wholegrains and other natural high fibre foods.
  • Ensure daily physical activity is a part of your routine.
  • Take control of your health by taking regular bowel cancer screenings.
  • We know that bowel cancer is treatable if it is discovered early. The good news is that you can start checking today.

At SmartClinics, a GP is available to talk to you about any bowel cancer concerns you may have. Get to KNOW THE SIGNS so that you can self-assess and take control of your health at all times.

Our GP’s are always here to listen and discuss any health concerns you may have.

Click here and make an appointment now.

We know that bowel cancer is treatable if it is discovered early. The good news is that you can start checking today.  At SmartClinics, a GP is available to talk to you about any bowel cancer concerns you may have. Get to KNOW THE SIGNS so that you can self-assess and take control of your health at all times.

Our GP’s are always here to listen and discuss any health concerns you may have. 

Click here and make an appointment now.


Mirena and Implanon in Mango Hill and Northlakes

Dr Elizabeth Ayoola has been helping women of all ages in general practice for over 8 years and is passionate about all aspects of family medicine. While Dr Elizabeth sees patients of all ages, she specialises in women’s reproductive health including birth control, including Mirena and Implanon insertion and removal. Dr Elizbeth sees patients at SmartClinics Mango Hill Family Medical Centre located in the Mango Hill Marketplace – find them beside the Chemist Warehouse! Bulk billing is available for many women’s health and general practice services.

Ph: (07) 3177 9520 or Click here to book online

If you are looking for a contraceptive that does not rely on a daily oral pill –  and the added task of remembering to take it – then you may consider an Implanon method or a Mirena.  Both are two different hormone releasing contraceptives, placed in different areas of your body; Implanon is a contraceptive implant and Mirena is hormone releasing contraceptive device.

  • Implanon is a small plastic rod placed under the skin of the upper arm. It contains a progestogen hormone that slowly releases the hormone into the blood stream and can last for three years.
  • Mirena is a t-shaped device that releases the hormone levongestrel locally into your uterus. It can last for up to five years.